At a Glance
- Tasks: Support prospective students from enquiry to enrolment, guiding them through the admissions process.
- Company: Join a growing UK education group focused on coding and AI training.
- Benefits: Salary up to £25,000, 36 days holiday, pension scheme, and retail discounts.
- Other info: Be part of a collaborative team with excellent career development opportunities.
- Why this job: Make a real impact by helping students access higher education and career-focused learning.
- Qualifications: Experience in sales or customer service, strong communication skills, and target-driven mindset.
The predicted salary is between 25000 - 25000 £ per year.
About School Of Coding & AI
School of Coding & AI is a UK based education group delivering higher education courses, digital skills, coding and AI training across all levels. As we continue to grow, our focus remains clear, providing high quality, career focused education that helps students build skills, confidence and better futures. We are building a professional, student focused team to support learners from their first enquiry through to enrolment and beyond. This role plays an important part in that journey.
About The Role
The Sales Associate will support prospective students throughout the admissions and enrolment journey, from initial enquiry through to successful enrolment. This is a student recruitment focused role, combining relationship building, consultative sales, applicant support and accurate administration. The postholder will be responsible for engaging with prospective students, understanding their goals, guiding them through the admissions process and helping convert enquiries and applications into enrolled students. The role is suited to someone who is confident speaking with people, comfortable working to targets and able to deliver a professional, supportive and well organised applicant experience.
What You'll Be Doing
- Engage with prospective students from initial enquiry through to enrolment, providing clear, professional and supportive guidance throughout the admissions journey.
- Build positive relationships with applicants, understanding their goals and helping them take the right next steps.
- Convert enquiries, applications and interview outcomes into enrolled students in line with individual and team recruitment targets.
- Conduct inbound and outbound communications by phone, email and approved digital platforms.
- Manage applicant pipelines effectively, ensuring timely follow up and clear progress through each stage of the admissions process.
- Support applicants with admissions requirements, documentation, key deadlines and enrolment related queries.
- Provide accurate general information on enrolment processes and student finance, referring complex queries to the appropriate team.
- Maintain accurate records of all student interactions, actions and applicant updates using internal systems.
- Work closely with admissions, academic, finance and student support teams to ensure a joined up applicant experience.
- Identify and address any issues that may delay or affect enrolment.
- Provide reception and front of house support when required, representing SoCAI professionally.
- Participate in relevant training and undertake other reasonable duties consistent with the role.
Essential
- Experience in sales, customer service, recruitment, admissions or another client facing role.
- Strong communication and interpersonal skills.
- Confidence speaking with prospective students by phone, email and digital platforms.
- Target driven approach with the ability to work towards individual and team goals.
- Strong organisational and administrative ability.
- Ability to manage multiple applicants, tasks and follow ups at the same time.
- Confident using digital systems, databases or CRM style platforms.
- Professional, approachable and student focused manner.
- Good attention to detail when handling records, documents and applicant information.
- Ability to work collaboratively with colleagues across different teams.
Desirable
- Experience within higher education, admissions or student recruitment.
- Knowledge of university admissions or student finance processes.
- Experience working with diverse learners, applicants or customer groups.
- Experience in a target led education, training, recruitment or sales environment.
- Clear, confident and professional communication style.
- Strong customer service mindset.
- Proactive and results focused approach.
- Empathetic but commercially aware.
- Organised, reliable and able to follow processes accurately.
- Adaptable and solution focused.
- Comfortable working in a fast paced environment.
- Able to build trust with prospective students while maintaining professional boundaries.
Why Join Us
- Join a growing education organisation with ambitious plans for the future.
- Play a direct role in helping students access higher education and career focused learning.
- Work in a varied role that combines sales, student support and admissions.
- Be part of a collaborative team focused on delivering a strong applicant experience.
- Develop your experience within student recruitment, admissions and higher education.
Salary and Benefits
- Salary of up to £25,000 per year.
- 36 days holiday including bank holidays.
- Pension scheme.
- Employee Assistance Programme.
- Company events.
- Retail discounts through Bright Exchange.
Sales Associate in Birmingham employer: School of Coding & AI
At the School of Coding & AI, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and collaborative work environment. As a Sales Associate, you will play a vital role in guiding prospective students through their educational journey, while benefiting from a generous salary, 36 days of holiday, and opportunities for professional growth within a rapidly expanding organisation. Join us in making a meaningful impact on students' futures and enjoy a workplace that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Birmingham
✨Dive into Digital Learning Communities
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✨Utilise University Career Services
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We think you need these skills to ace Sales Associate in Birmingham
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at School of Coding & AI, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of School of Coding & AI and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at School of Coding & AI
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that School of Coding & AI might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at School of Coding & AI.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.