At a Glance
- Tasks: Coordinate courses and support students in a dynamic educational environment.
- Company: Join a fast-growing education provider focused on student success.
- Benefits: Competitive salary, generous leave, pension scheme, and development opportunities.
- Other info: Be part of a collaborative team that values new ideas and innovation.
- Why this job: Make a real difference in students' lives while growing your career.
- Qualifications: Experience in administration or student support with strong communication skills.
The predicted salary is between 30000 - 32833 £ per year.
About School Of Coding & AI
School of Coding & AI is one of the fastest growing education providers, delivering high quality, career focused programmes across Business, Coding, Computer Science & AI, STEM, Health and Social Care.
We work with schools and universities to provide education that leads to real outcomes. Our focus is simple, student first, always.
We are a growing, ambitious organisation, building our team and looking for proactive, collaborative individuals who are comfortable working in a fast paced environment where new ideas are encouraged.
About The Role
The Course Coordinator will provide high level administrative and organisational support to the Academic programme Course Leads, ensuring the smooth and efficient operation of daily activities.
The role requires exceptional attention to detail, strong communication and the ability to manage multiple priorities in a fast paced environment.
Acting as a trusted point of contact for both students and staff.
- What You’ll Be Doing
- Course Administration (30-35%)
- Maintain accurate student, course, module and assessment records.
- Prepare assessment board documentation and coordinate academic meetings, including minute taking.
- Manage course inboxes, responding to enquiries and escalating where appropriate.
- Monitor key deadlines and support Course Leads with administrative tasks.
- Update student records and ensure information is accurate and compliant.
- Student Support (30-35%)
- Act as a key point of contact for student enquiries, providing professional and timely support
- Assist students with changes to their studies, including withdrawals, transfers and other requests.
- Coordinate meetings, prepare documentation and follow up on agreed actions.
- Liaise with internal teams to ensure students receive the support and information they need
- Staff Support (10-15%)
- Build effective working relationships with Course Leads and academic staff.
- Maintain organised filing systems and departmental records.
- Support compliance with partner regulations, policies and academic procedures.
- Identify opportunities to improve administrative processes and efficiency.
- Department Support (5-10%)
- Support Registry, Admissions and Finance with student records and documentation.
- Prepare files for enrolment, re-enrolment and partner institutions.
- Welcome and support partner visitors and provide general administrative assistance across the Registry team.
Requirements
What we’re looking for
Essential
- Previous experience in an administration, coordination or student support role.
- Excellent organisational skills with the ability to manage multiple priorities
- Strong written and verbal communication skills, with the confidence to communicate professionally with students, staff and external stakeholders.
- High level of accuracy and attention to detail when managing records and documentation.
- Excellent customer service skills with a proactive, solutions focused approach.
- Experience handling confidential and sensitive information with discretion and professionalism.
Desirable
- Experience working within Higher Education, Further Education or university partnership environments.
- Knowledge of student records or management systems.
- Experience supporting academic administration, assessment boards or Registry processes
- Understanding of university regulations, academic quality processes or the student lifecycle
- Experience producing reports, analysing data or maintaining management information.
- Knowledge of GDPR, data protection and information governance principles.
Benefits
- 28 days annual leave plus 8 days bank holiday
- Pension Scheme
- Employee Assistance Programme
- Strong CPD and development opportunities
- Company and social events
- Retail discounts through Bright Exchange
- #J-18808-Ljbffr
Course Coordinator in Birmingham employer: School of Coding & AI
At the School of Coding & AI, we pride ourselves on being an exceptional employer dedicated to fostering student success and retention. Our supportive work culture encourages collaboration across departments, while our commitment to professional development ensures that employees have ample opportunities for growth. Located in a vibrant educational environment, we offer competitive salaries and generous benefits, making us an ideal choice for those seeking meaningful and rewarding employment.
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We think this is how you could land Course Coordinator in Birmingham
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We think you need these skills to ace Course Coordinator in Birmingham
Some tips for your application 🫡
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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that School of Coding & AI might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
