At a Glance
- Tasks: Support children and families to improve educational outcomes and engagement in learning.
- Company: Join a mission-driven organisation dedicated to making a difference in children's lives.
- Benefits: Competitive salary, employee assistance programme, life assurance, and pension scheme.
- Other info: Permanent role with opportunities for personal growth and development.
- Why this job: Be part of a team that transforms lives and promotes wellbeing in schools.
- Qualifications: Experience in supporting children and families, with strong communication skills.
The predicted salary is between 18220 - 20600 £ per year.
SHS Family Support Practitioner (School-Based)
Location: St Paul’s Trust School (Secondary) – Birmingham B12 8NJ
Hours: 5 days per week, term-time only – 35 hours per week plus inset days
Salary: £22,274 – £24,796 per annum (term‑time only; salary is in line with working weeks)
Closing date: 3 August 2026
Interview dates:
- 1st Stage Interview: online interview, 5‑12 August 2026
- 2nd Stage interviews: in person at the setting, September 2026
This is a permanent position
About us
Our mission at School‑Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.
St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath. Our provision is targeted to meet the special educational needs of young people, aged 11 – 16 years, who experience social, emotional and mental health difficulties.
In previous settings, our pupils have exhibited challenging behaviours, which are frequently associated with a wide range of complex conditions, including ASD, ADHD, Social, Emotional and Mental Health difficulties and challenging behaviour.
We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.
You will have excellent relationship‑building and communication skills with a proven ability to communicate with a wide group of people.
Qualifications & Experience
You'll have previous experience of:
- working in an education setting or similar to improve a child’s school attendance and engagement in learning
- working and engaging with parents/carers, children or individuals through individual and/or group‑based support
- factors affecting a child’s capacity to learn
- working with families from diverse communities
- holistic family support
- safeguarding processes and referral routes for safeguarding children
We offer
- Employee Assistance Programme, providing confidential support for you and your family
- Life assurance for added financial security
- Pension scheme
- A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role
- Regular supervision and reflective practice to support your wellbeing and professional development
- The opportunity to make a meaningful difference to the lives of children, young people and families
- A supportive and collaborative team environment where your experience and ideas are valued
- Opportunities to build strong relationships with schools and communities through varied and rewarding work
Please demonstrate how you meet the essential criteria of the person specification in your supporting statement.
How to apply
For an informal and confidential chat about the role, please email recruitment@shs.org.uk or call HR on 020 7426 5000.
We are an equal opportunities employer and welcome applications from all sections of the community. Please email recruitment@shs.org.uk or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process.
School‑Home Support takes very seriously its duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.
All family support roles at SHS are subject to an Enhanced DBS Check.
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SHS Family Support Practitioner in Birmingham employer: School-Home Support
At School-Home Support, we pride ourselves on being an exceptional employer that values the contributions of our team members. Our hybrid work model allows for flexibility, while our commitment to professional development ensures that employees have ample opportunities for growth within the charity sector. Join us in making a meaningful impact in the community, all while enjoying a supportive and collaborative work culture in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land SHS Family Support Practitioner in Birmingham
✨Tip Number 1
Get to know the school! Research Ark Boulton Academy and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Family Support Practitioner, you'll need to build relationships with various stakeholders. Role-play common scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions shows your enthusiasm and helps you determine if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our mission to support children and families.
We think you need these skills to ace SHS Family Support Practitioner in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Family Support Practitioner role. Highlight your relationship-building skills and any relevant experience working with children and families.
Show Your Passion:Let your enthusiasm for supporting children and families shine through in your written application. We want to see your commitment to making a difference in educational outcomes and how you embody our mission at School-Home Support.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and motivations. Remember, clarity is key!
Apply Early:Don’t wait until the last minute to submit your application! We encourage you to apply through our website as soon as possible to avoid disappointment, as we may start interviewing before the closing date.
How to prepare for a job interview at School-Home Support
✨Know the Mission
Before your interview, make sure you understand the mission of School-Home Support. They’re all about getting children back in school and ready to learn. Think about how your experiences align with this mission and be ready to share specific examples.
✨Showcase Your Communication Skills
As a Family Support Practitioner, strong communication is key. Prepare to discuss how you've effectively communicated with parents, children, and school staff in the past. Use real-life scenarios to illustrate your relationship-building skills.
✨Highlight Relevant Experience
Make sure to highlight any experience you have working in educational or outreach environments. Be specific about your role and the impact you had on children's learning and wellbeing. This will show that you’re not just qualified, but passionate about the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emotional factors affecting a child's capacity to learn. Think through potential challenges you might face in the role and how you would address them.