SHS Family Support Practitioner
SHS Family Support Practitioner

SHS Family Support Practitioner

Birmingham Full-Time 18220 - 20600 £ / year (est.) No home office possible
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School-Home Support

At a Glance

  • Tasks: Support children and families to improve educational outcomes and engagement in learning.
  • Company: Join a mission-driven organisation dedicated to making a difference in children's lives.
  • Benefits: Competitive salary, employee assistance programme, life assurance, and pension scheme.
  • Why this job: Be part of a team that transforms lives and promotes wellbeing in schools.
  • Qualifications: Experience in supporting children and families, with strong communication skills.
  • Other info: Permanent role with opportunities for personal growth and development.

The predicted salary is between 18220 - 20600 £ per year.

Location: St Paul’s Trust School (Secondary) – Birmingham B12 8NJ

Hours: 5 days per week, term-time only – 35 hours per week plus inset days

Salary: £22,274 – £24,796 per annum (This is the actual salary)

Contract type: Permanent

Closing date: Monday 20 April 2026

Interview dates: Interviews will be held online on Friday, 24 April, with second interviews taking place in person in the school between Wednesday, 29 April and Friday, 1 May.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath.

Our provision is targeted to meet the special educational needs of young people, aged 11 – 16 years, who experience social, emotional and mental health difficulties.

In previous settings, our pupils have exhibited challenging behaviours, which are frequently associated with a wide range of complex conditions, including ASD, ADHD, Social, Emotional and Mental Health difficulties and challenging behaviour.

We are looking for a Family Support Worker to join our team and to make a difference in children\’s lives every single day. As a Family Support Worker, you will work in close partnership with the children, families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support.

You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well‑being.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.

Qualifications

  • Working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
  • Working in an educational or outreach environment
  • Working effectively with social and emotional factors affecting a child’s capacity to learn
  • Delivering family support
  • Working with families from diverse communities

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document, which you can find here.

Benefits

  • Employee assistance programme
  • Life assurance
  • Pension scheme

For an informal and confidential chat about the role please email HR at recruitment@shs.org.uk

We are an equal opportunities employer and welcome applications from all sections of the community. Please email recruitment@shs.org.uk or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process.

School‑Home Support takes the duty of care very seriously to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All family support roles at SHS are subject to an Enhanced DBS Check.

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SHS Family Support Practitioner employer: School-Home Support

At School-Home Support, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of children and families. Our inclusive work culture fosters collaboration and personal growth, offering employees opportunities for professional development while prioritising wellbeing through initiatives like our employee assistance programme and life assurance. Located at Ark Boulton Academy in Birmingham, you will be part of a passionate team committed to educational success and community engagement, ensuring that every day is rewarding and fulfilling.
School-Home Support

Contact Detail:

School-Home Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SHS Family Support Practitioner

✨Tip Number 1

Get to know the school! Research Ark Boulton Academy and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! As a Family Support Practitioner, you'll need to build relationships with various stakeholders. Role-play common scenarios with friends or family to boost your confidence before the interview.

✨Tip Number 3

Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions shows your enthusiasm and helps you determine if this is the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our mission to support children and families.

We think you need these skills to ace SHS Family Support Practitioner

Relationship-Building Skills
Communication Skills
Pastoral Support
Experience in Educational Environment
Engagement with Parents and Carers
Understanding of Social and Emotional Factors
Support for Diverse Communities
Commitment to Wellbeing and Equality
Casework Management
Attendance Improvement Strategies
Punctuality Enhancement
Engagement in Learning

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Family Support Practitioner role. Highlight your relationship-building skills and any relevant experience working with children and families.

Show Your Passion: Let your enthusiasm for supporting children and families shine through in your written application. We want to see your commitment to making a difference in educational outcomes and how you embody our mission at School-Home Support.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and motivations. Remember, clarity is key!

Apply Early: Don’t wait until the last minute to submit your application! We encourage you to apply through our website as soon as possible to avoid disappointment, as we may start interviewing before the closing date.

How to prepare for a job interview at School-Home Support

✨Know the Mission

Before your interview, make sure you understand the mission of School-Home Support. They’re all about getting children back in school and ready to learn. Think about how your experiences align with this mission and be ready to share specific examples.

✨Showcase Your Communication Skills

As a Family Support Practitioner, strong communication is key. Prepare to discuss how you've effectively communicated with parents, children, and school staff in the past. Use real-life scenarios to illustrate your relationship-building skills.

✨Highlight Relevant Experience

Make sure to highlight any experience you have working in educational or outreach environments. Be specific about your role and the impact you had on children's learning and wellbeing. This will show that you’re not just qualified, but passionate about the role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle emotional factors affecting a child's capacity to learn. Think through potential challenges you might face in the role and how you would address them.

SHS Family Support Practitioner
School-Home Support
Location: Birmingham
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