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- Tasks: Support children and families to improve school attendance and engagement.
- Company: Join a passionate team dedicated to making a difference in education.
- Benefits: Competitive salary, employee assistance programme, and ongoing training.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on children's lives and support their educational journey.
- Qualifications: Experience in education or family support, strong communication skills.
Location: Mayesbrook Park School RM9 6TJ
Hours: 5 days, Monday-Friday, term-time only
Salary: £25,003 - £27,525 per annum (This role is term-time only; the salary is in line with working weeks)
Closing date: 2nd June 2026
Interview dates:
- 1st Stage interview (online): 5th June 2026
- 2nd Stage interview (in person at the setting): 8th June 2026
This is a permanent position.
Responsibilities
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning. This role includes proactive first and subsequent day absence calling with families, to support attendance, alongside associated administrative duties. You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.
Essential experience
- Working in an education setting or similar to improve a child’s school attendance and engagement in learning
- Working and engaging with parents/carers, children or individuals through individual and/or group-based support
- Factors affecting a child’s capacity to learn
- Working with families from diverse communities
- Holistic family support
- Safeguarding processes and referral routes for safeguarding children
Employer benefits
- Employee Assistance Programme, providing confidential support for you and your family
- Life assurance for added financial security
- Pension scheme
- A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role
- Regular supervision and reflective practice to support your wellbeing and professional development
- The opportunity to make a meaningful difference to the lives of children, young people and families
- A supportive and collaborative team environment where your experience and ideas are valued
- Opportunities to build strong relationships with schools and communities through varied and rewarding work
Please demonstrate how you meet the essential criteria of the person specification in your supporting statement.
For an informal and confidential chat about the role, please email or call HR.
We are an equal opportunities employer and welcome applications from all sections of the community. Please email or call HR if you need any special arrangements or adjustments to help you take part in this recruitment process.
As we review applications on a rolling basis, we may close the advert early if we appoint a suitable candidate. We encourage early applications.
Safeguarding and equal opportunities
School-Home Support takes safeguarding seriously and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All practitioner roles at SHS are subject to an Enhanced DBS Check.
SHS Family Support Practitioner School Based in London employer: School-Home Support
Contact Detail:
School-Home Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SHS Family Support Practitioner School Based in London
✨Tip Number 1
Get to know the school! Research Mayesbrook Park School and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Family Support Practitioner, you'll need to build relationships with various stakeholders. Role-play common scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions shows your enthusiasm and helps you determine if this is the right fit for you.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves and helps us connect with you more easily.
We think you need these skills to ace SHS Family Support Practitioner School Based in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting children and families shine through. We want to see how much you care about making a difference in their lives, so share personal experiences or motivations that drive you.
Tailor Your Supporting Statement: Make sure to specifically address the essential criteria mentioned in the job description. We’re looking for clear examples of your experience in education settings and working with families, so don’t hold back on showcasing your relevant skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your sentences are easy to read. This will help us understand your qualifications without getting lost in lengthy explanations.
Apply Early!: Since we review applications on a rolling basis, it’s best to get your application in as soon as possible. Don’t wait until the last minute—apply through our website today and give yourself the best chance to join our amazing team!
How to prepare for a job interview at School-Home Support
✨Know Your Stuff
Make sure you understand the role of a Family Support Practitioner inside out. Familiarise yourself with the responsibilities, especially around improving attendance and engagement in learning. Research SHS's mission and values so you can align your answers with their goals.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to engage with children and families. Think about times you've successfully improved attendance or supported diverse communities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent relationship-building skills to engage them in conversation. Ask thoughtful questions about the team and the school environment to show your genuine interest in the role.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills and understanding of safeguarding processes. Prepare by thinking through potential challenges you might face in the role and how you would address them, demonstrating your proactive approach to supporting families.