SHS Family Support Practitioner in London
SHS Family Support Practitioner

SHS Family Support Practitioner in London

London Full-Time 25003 - 27525 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families and students to improve attendance and engagement in learning.
  • Company: Join a mission-driven organisation dedicated to helping children succeed.
  • Benefits: Enjoy employee assistance, life assurance, and a pension scheme.
  • Why this job: Make a real difference in the lives of young people and their families.
  • Qualifications: Experience in pastoral support and working with diverse communities.
  • Other info: Inclusive environment focused on staff wellbeing and personal growth.

The predicted salary is between 25003 - 27525 £ per year.

Location: Mayesbrook Park School RM9 6TJ

Hours: 5 days a week, Monday to Friday, Term Time only

Salary: £25,003 - £27,525 per annum

Closing date: 18th February 2026

Interview dates 1st stage: 20th February 2026

Interview dates 2nd stage: 24th February 2026

This is a permanent position.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. If this mission resonates with you, read on.

Role and Responsibilities:

  • We are looking for a Family Support Worker to work within the alternative provision Mayesbrook, providing full-time education places for 11- to 16-year-olds who have been permanently excluded, are on shorter fixed-term exclusions or are attending Positive Return programmes.
  • As the Family Support Worker, you will work directly with families, in partnership with school staff to help improve attendance, punctuality and engagement in learning.
  • Deliver a programme of casework to promote and improve educational and attendance outcomes for the children and their families we support.

Our overall aim as a family support worker is to encourage and support students and families to develop a sense of self-worth and aspirations for the future. We want our students and families to know that being at Mayesbrook Park Campus is a stepping stone to a brighter future.

You will have excellent relationship building and communication skills with a proven ability to communicate with a wide group of individuals. This is an exciting role and vital to our success in achieving our goals.

Requirements / Experience:

  • Providing expert pastoral support.
  • Working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support.
  • Working in an educational or outreach environment.
  • Working effectively with social and emotional factors affecting a child’s capacity to learn.
  • Working with families from diverse communities.

Supporting Information:

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

Benefits:

  • Employee assistance programme.
  • Life assurance.
  • Pension scheme.

How to Apply / Contact:

For an informal and confidential chat about the role please email or call HR. We are an equal opportunities employer and welcome applications from all sections of the community. Please email or call HR if you need any special arrangements or adjustments to help you take part in this recruitment process.

School-Home Support takes safeguarding seriously and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and best practice. All roles at SHS are subject to an Enhanced DBS Check.

SHS Family Support Practitioner in London employer: School-Home Support

At School-Home Support, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to staff wellbeing is reflected in our comprehensive benefits package, including an employee assistance programme and a pension scheme, alongside opportunities for professional growth within the educational sector. Working at Mayesbrook Park School not only allows you to make a meaningful impact on the lives of children and families but also places you in a vibrant community focused on creating brighter futures for all.
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Contact Detail:

School-Home Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SHS Family Support Practitioner in London

✨Tip Number 1

Get to know the school and its mission! Research Mayesbrook Park School and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former staff members on LinkedIn or through community events. They can provide insider tips and might even put in a good word for you!

✨Tip Number 3

Prepare for those interviews! Think about how your past experiences align with the role of a Family Support Worker. Be ready to share specific examples of how you've supported families or improved educational outcomes.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to support children and families.

We think you need these skills to ace SHS Family Support Practitioner in London

Relationship Building
Communication Skills
Pastoral Support
Engagement with Parents and Carers
Individual and Group Support
Understanding of Social and Emotional Factors
Experience in Educational or Outreach Environment
Cultural Competence
Support for Diverse Communities
Ability to Promote Attendance and Engagement
Casework Management
Empathy
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting families and children shine through. We want to see how much you care about making a difference in their lives!

Tailor Your Experience: Make sure to highlight any relevant experience you have in pastoral support or working with diverse communities. We love seeing how your background aligns with our mission at School-Home Support.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role.

How to prepare for a job interview at School-Home Support

✨Know the Mission

Before your interview, make sure you understand the mission of School-Home Support. They focus on getting children back in school and ready to learn. Reflect on how your values align with this mission and be prepared to share personal experiences that demonstrate your commitment.

✨Showcase Your Communication Skills

As a Family Support Practitioner, strong communication is key. Think of examples where you've effectively communicated with families or worked in educational settings. Be ready to discuss how you build relationships and engage with diverse groups.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your ability to handle challenges in a school environment. Prepare by thinking through potential situations you might face, such as improving attendance or supporting a struggling student, and how you would approach them.

✨Highlight Your Pastoral Experience

Make sure to emphasise any experience you have in providing pastoral support. Discuss specific cases where you've helped individuals or families overcome obstacles, and how those experiences have shaped your approach to supporting students in an educational context.

SHS Family Support Practitioner in London
School-Home Support
Location: London

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