Attendance and Family Support Worker in Birmingham

Attendance and Family Support Worker in Birmingham

Birmingham Full-Time 24547 £ / year On-site
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At a Glance

  • Tasks: Support families and improve children's attendance and engagement in learning.
  • Company: Join a mission-driven team at School-Home Support.
  • Benefits: Competitive salary, employee assistance programme, life assurance, and pension scheme.
  • Other info: Inclusive environment with opportunities for professional development.
  • Why this job: Make a real difference in children's lives every day.
  • Qualifications: Experience in education settings and strong communication skills.

Location: St John Wall Catholic School - Birmingham

Hours: 5 days per week, Term Time Only + inset days

Salary: £23232 - £25862 per annum (This role is term-time only; the salary is in line with working weeks)

Closing date: Monday 30 November 2026

Interview dates:

  • 1st Stage Interview: Friday 4 December 2026 (online interview)
  • 2nd Stage Interview: Week commencing 7 December 2026

This is a maternity cover role. Fixed-term position until 09 July 2027.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people. You’ll have previous experience of:

  • Working in an education setting or similar to improve a child’s school attendance and engagement in learning
  • Working and engaging with parents/carers, children or individuals through individual and/or group-based support
  • Factors affecting a child’s capacity to learn
  • Working with families from diverse communities
  • Holistic family support
  • Safeguarding processes and referral routes for safeguarding children

Please demonstrate how you meet the essential criteria of the person specification in your supporting statement, attached as a cover letter.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. As an employer, we offer:

  • Employee Assistance Programme, providing confidential support for you and your family
  • Life assurance for added financial security
  • Pension scheme
  • A structured induction programme with training throughout your first 4 months to help you feel confident and supported in your role
  • Regular supervision and reflective practice to support your wellbeing and professional development
  • The opportunity to make a meaningful difference to the lives of children, young people and families
  • A supportive and collaborative team environment where your experience and ideas are valued
  • Opportunities to build strong relationships with schools and communities through varied initiatives

If you feel you are a suitable candidate and would like to work for School-Home Support, please click apply to be redirected to our website to complete your application. We are an equal opportunities employer and welcome applications from all sections of the community.

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All family support roles at SHS are subject to an Enhanced DBS Check.

Attendance and Family Support Worker in Birmingham employer: School Home Support

At School Home Support, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment where your contributions are valued. With flexible working arrangements, a structured induction programme, and opportunities for professional development, you will be empowered to make a meaningful difference in the lives of children and families in Stratford. Join us and enjoy generous benefits, including 28 days' holiday and an Employee Assistance Programme, all while working towards our mission of breaking the cycle of deprivation.

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Contact Details:

School Home Support Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Attendance and Family Support Worker in Birmingham

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at School Home Support.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from School Home Support!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like School Home Support, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at School Home Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Attendance and Family Support Worker in Birmingham

Communication Skills
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Flexibility
Compassion

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to School Home Support:Before hitting send, make sure to tailor your application specifically to School Home Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at School Home Support

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.