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For Companies At a Glance
- Tasks: Support IT operations and manage social media content for engagement.
- Company: Join Scholars School System, a growing educational institution in Birmingham.
- Benefits: Enjoy competitive salary, professional development, and a diverse team environment.
- Why this job: Shape the educational experience for thousands while enhancing your tech and marketing skills.
- Qualifications: Proficiency in IT systems, social media management, and strong communication skills required.
- Other info: Full-time role with Monday to Friday hours, perfect for entry-level candidates.
The predicted salary is between 24000 - 32000 £ per year.
The IT Support and Social Media Assistant will play a dual role, ensuring smooth IT operations across the organization and managing the company's online presence to enhance its visibility and engagement.
Key Responsibilities:
- IT Support: Provide technical support to staff and students, troubleshooting hardware and software issues. Install, configure, and maintain computer systems, hardware, and software. Monitor and maintain computer networks to ensure optimal performance. Implement and manage data security and backup procedures. Assist in developing and enforcing IT policies and procedures.
- Social Media Assistant: Create, curate, and manage engaging content across social media platforms. Support marketing campaigns, including social media promotions and Google Ads. Manage the organization's website updates and ensure consistent branding. Draft and distribute press releases and coordinate public relations campaigns. Provide support to the Senior members and step in during their absence.
Requirements:
- Proficiency in various operating systems and software.
- Strong problem-solving skills and the ability to provide excellent technical support.
- Proven experience in managing and optimizing social media and marketing campaigns.
- Excellent verbal and written communication skills.
- Proven experience in creating and managing engaging content for various social media platforms (e.g., Instagram, Facebook, Twitter, LinkedIn).
- Proficiency in video editing, graphic design, and multimedia content creation tools.
- Expertise in running paid social media advertising campaigns (e.g., Google Ads, Facebook Ads).
- Strong understanding of analytics tools to track and improve campaign performance.
- Ability to plan, produce, and edit high-quality videos and graphics for online engagement.
- Knowledge of SEO and strategies for growing an online presence organically and through paid efforts.
- A Master's degree in a relevant field is preferred.
Competitive salary based on experience. Opportunity to work with a diverse team at a growing educational institution. Professional development and growth opportunities. Join Scholars School System and contribute to shaping the educational experience for thousands of students across the UK.
Employment Type: Full-Time
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
IT Support & Social Media Assistant employer: Scholars School System
Contact Detail:
Scholars School System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Social Media Assistant
✨Tip Number 1
Familiarise yourself with the latest IT support tools and social media management platforms. Being well-versed in software like Zendesk for IT support or Hootsuite for social media can give you a significant edge.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved technical issues or improved social media engagement. This will demonstrate your capability to handle the dual role effectively.
✨Tip Number 3
Engage with Scholars School System on their social media platforms. Commenting on their posts or sharing relevant content can help you get noticed and show your genuine interest in the organisation.
✨Tip Number 4
Research current trends in both IT support and social media marketing. Being able to discuss these trends during an interview will highlight your proactive approach and passion for the field.
We think you need these skills to ace IT Support & Social Media Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support and social media experience. Use keywords from the job description, such as 'technical support', 'social media management', and 'content creation' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about both IT support and social media. Share specific examples of your past experiences that demonstrate your skills in these areas, and how they align with the company's goals.
Showcase Your Skills: Include a section in your application that lists your technical skills, such as proficiency in operating systems, video editing, and social media analytics tools. This will help the employer quickly see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Scholars School System
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various operating systems and software. Bring examples of how you've successfully troubleshot hardware and software issues in the past, as this role requires strong problem-solving skills.
✨Demonstrate Social Media Savvy
Highlight your experience in managing social media platforms. Be ready to share specific campaigns you've worked on, including any metrics that showcase your success in increasing engagement or visibility.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as a technical issue arising during a critical moment or a social media crisis. Think through your responses and be ready to explain your thought process.
✨Research the Organisation
Familiarise yourself with Scholars School System's mission, values, and recent initiatives. This will not only help you tailor your answers but also demonstrate your genuine interest in contributing to their goals.
