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- Tasks: Engage with customers remotely to boost service sales and manage requests.
- Company: Join Schneider Electric, a leader in inclusivity and innovation.
- Benefits: Enjoy competitive salary, bonuses, 28 days leave, and wellness support.
- Other info: Dynamic work environment with opportunities for growth and mentorship.
- Why this job: Make a real impact by nurturing customer relationships and driving sales.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Deploys sales activities remotely (e.g. phone, Internet, eâmail systems and social media) with customers to develop and grow installed base services with them. Reacts quickly to all Customer Requests and Leads. The mission of the Field Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads.
In addition to lead management, he/she can be responsible for managing some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts.
Responsibilities:- Managing the Leads and Customer Requests.
- Managing all the Leads which have standard services scopes (FSR Leads, CCC, Marcom, Web, Secure Power contract renewals).
- React quickly to onâdemand requests from customers.
- Take inbound calls and eâmails to support existing customer base.
- Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts).
- Report accurate monthly order forecasting.
- Build and manage FS Opportunity Pipeline.
- Analyse & qualify opportunities in BFO.
- Account management of designated accounts.
- Collaboration with the offer managers in existing and new customer base.
We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.
What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Apply now. Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
Services Inside Sales Representative in West Bromwich employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Services Inside Sales Representative in West Bromwich
â¨Tip Number 1
Get to know the company inside out! Research Schneider Electric's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
â¨Tip Number 2
Practice your pitch! Youâll want to be able to clearly articulate how your skills align with the role of Services Inside Sales Representative. Think about specific examples from your past experiences that demonstrate your ability to manage leads and customer requests.
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
â¨Tip Number 4
Donât forget to follow up! After any interaction, whether itâs an interview or a casual chat, send a thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Services Inside Sales Representative in West Bromwich
Some tips for your application đŤĄ
Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've developed relationships with customers and closed deals in the past. Use specific examples to show us what you can bring to the table!
Be Quick and Responsive: Since the role involves reacting quickly to customer requests, itâs a good idea to mention how you handle urgent situations. Share instances where youâve successfully managed customer inquiries or leads promptly. This will show us that youâre ready for the fast-paced environment we thrive in.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our mission and values, so let us know why youâre excited about this opportunity with us.
Apply Through Our Website: Make sure to apply through our website to ensure your application gets to us directly. Itâs the best way for us to learn about you and for you to get noticed. Plus, it shows youâre serious about joining our team!
How to prepare for a job interview at Schneider Electric
â¨Know Your Customer
Before the interview, research Schneider Electric and its services. Understand their customer base and how they manage leads and requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
â¨Showcase Your Communication Skills
As an Inside Sales Representative, communication is key. Prepare examples of how you've effectively managed customer interactions in the past. Be ready to discuss how you handle inbound calls and emails, as well as how you react quickly to customer requests.
â¨Be Ready to Discuss Sales Strategies
Think about your approach to sales and how you would build and nurture relationships with customers. Be prepared to share specific strategies you've used to close deals or manage opportunities, especially in a remote setting.
â¨Emphasise Your Team Collaboration
Collaboration is crucial in this role. Prepare to talk about how you've worked with others in previous positions, particularly in managing leads or working with offer managers. Highlight any experience you have in account management and how you can contribute to the team.