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- Tasks: Engage with customers remotely to manage leads and grow service revenue.
- Company: Join Schneider Electric, a leader in sustainability and innovation.
- Benefits: Enjoy competitive salary, bonuses, 28 days leave, and wellness support.
- Other info: Be part of a diverse team that values inclusion and growth.
- Why this job: Make an impact by turning sustainability ambitions into actions.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
Mission: Deploys sales activities remotely (e.g. phone, Internet, e-mail systems and social media) with customers to develop and grow installed base services with them. Reacts quickly to all Customer Requests and Leads. The mission of the Field Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads. In addition to lead management, he/she can be responsible to manage some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts.
Responsibilities:
- Managing the Leads and Customer Requests.
- Managing all the Leads which have standard services scopes (FSR Leads, CCC, Marcom, Web, Secure Power contract renewals).
- React quickly to on-demand requests from customers.
- Take inbound calls and e-mails to support existing customer base.
- Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts).
- Report accurate monthly order forecasting.
- Build and manage FS Opportunity Pipeline.
- Analyse & qualify opportunities in BFO.
- Account management of designated accounts.
- Collaboration with the offer managers in existing and new customer base.
What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Remote Services Inside Sales Professional in West Bromwich employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Services Inside Sales Professional in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research Schneider Electric's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being an IMPACT Maker.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can help grow their installed base services. Highlight your experience with lead management and customer relationships to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making an impact.
We think you need these skills to ace Remote Services Inside Sales Professional in West Bromwich
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've successfully managed leads and customer requests in the past. Use specific examples that demonstrate your ability to close deals and build relationships.
Be Quick and Responsive: Since the role involves reacting quickly to customer requests, reflect that in your application. Mention any experiences where you had to respond promptly to customer needs or inquiries. This shows us you understand the importance of being proactive in sales.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the posting, like 'lead management' and 'customer requests', to show us you’re a perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Schneider Electric
✨Know Your Product Inside Out
Before the interview, make sure you understand the services and products offered by the company. Familiarise yourself with their standard service scopes and how they can benefit customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Your Communication Skills
As a Remote Services Inside Sales Professional, communication is key. Practice articulating your thoughts clearly and concisely. Use examples from your past experiences to showcase how you've effectively managed customer requests and built relationships over the phone or via email.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific customer scenarios. Think about times when you've reacted quickly to customer requests or managed leads successfully. Prepare a few STAR (Situation, Task, Action, Result) stories that highlight your problem-solving skills and ability to close deals.
✨Show Your Passion for Sustainability
The company values sustainability and making an impact. Be ready to discuss why these values resonate with you and how you can contribute to their mission. Share any relevant experiences or initiatives you've been involved in that align with their goals of creating a more sustainable world.