Digital Buildings Offer Success, Process owner and Performance leader, ConnectedServices Hub in Warrington

A key member of the Connected Services Excellence team responsible for accelerating the integration, adoption and growth of Digital Buildings Connected Services within the CSH ecosystem, locally and globally. The role ensure that Buildings Services are embedded within the CSH operating model and drives global performance, scalability and business outcomes. Lead the CSH readiness and transformation roadmap for Digital services offers such a Ecostruxure Foresight, embedding Buildings Connected Services in a scalable, multi-module service model across Buildings, Power and Energy. Primary Mission Define, deploy and continuously improve the framework that enables Digital Buildings Connected Services to be successfully designed, built, scaled, measured and optimized within the CSH business model. Drive the CSH operating-model transformation required for consistent, scalable and cost-effective Buildings and Ecostruxure Foresight delivery across Buildings, Power and Energy. Key Responsibilities Operating Model design, governance and deployment Define the best approach to strengthen Digital Buildings Connected Services into the CSH operating model at local and global levels. Establish governance, processes, roles and ways of working that support sustainable growth and operational excellence. Define how Buildings Services integrate into the broader Foresight operating model, including interfaces with Power, Energy, global and local CSH, countries, technical support and field service. Establish the End-to-end execution including CSH model, including accountability, handoffs, escalation paths, governance, service levels and customer-experience standards. Offer Success adoption and growth across countries; achievement of business performance targets; customer satisfaction improvements; productivity gains; and adoption of standard operating practices globally. Leadership Expectations Influence without authority, align global and local stakeholders, represent the voice of Buildings within CSH Excellence, and deliver measurable business outcomes through collaboration and execution excellence. Align local Buildings organizations and global CSH around a harmonized model while preserving appropriate local customer proximity and business context. Experience exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to one. €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. #J-18808-Ljbffr