Schneider Electric is seeking a Team Leader for Customer Contact Operations in the UK to lead a frontline team of about 15, including two Senior Specialists. You will manage phone, email, chat, and digital channels, ensuring a consistent, high-quality customer experience across the business.
You’ll own day-to-day performance, drive service levels, and coach the team to improve productivity and engagement while navigating change and cross-functional collaboration.
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Customer Contact Operations Lead in Warrington employer: Schneider Electric
At Schneider Electric, we pride ourselves on being an exceptional employer that fosters a supportive team culture and prioritises employee growth. Our UK-based Services Regional Account Manager role offers competitive pay, comprehensive benefits, and opportunities for career development within a global organisation committed to sustainability and innovation. Join us to make a meaningful impact while enjoying a workplace that values collaboration, inclusivity, and your unique contributions.
