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For Companies At a Glance
- Tasks: Commission, maintain, and repair UPS solutions for major clients across the UK.
- Company: Join Schneider Electric, a leader in sustainable energy solutions.
- Benefits: Competitive salary, 28 days leave, health support, and employee share ownership.
- Why this job: Make a real impact in critical power environments while developing your technical skills.
- Qualifications: 2-5 years in the UPS industry and a technical degree or equivalent experience.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, Slough, South East UK
Must have a valid UK driving licence as the role involves frequent travel and client visits.
Your Mission
As an OEM of critical power products, the position will work within critical power environments for large organisations, across a wide customer base. You will demonstrate excellent communication and ownership of assigned tasks. Duties include commissioning and start‑up of new equipment, maintenance, service and repair of UPS solutions. Product training will be provided in our academy and access to internal software and applications. You will utilise technical literature, including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following processes within a team environment covering emergency call‑outs. The main departments you will work with are Service coordination, Technical support, Project management and account teams. You will manage onsite activities and supervise installation contractors to ensure best practice. This position is responsible for providing professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and performing field service duties across Schneider Electric's complete range of electrical distribution products and solutions. Proactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings. Test and measurement equipment, knowledge of electrical and electronic codes, and in‑depth knowledge of electrical principles is required. A high level of customer service skills and the ability to troubleshoot are required.
Your daily tasks and responsibilities
- Perform start‑up/commissioning, preventive maintenance and corrective/unscheduled maintenance on all Schneider Electric Secure Power UPS equipment.
- Participate and lead proactive team efforts to achieve departmental and company goals.
- Perform consulting services at customer sites as well as over the phone.
- Work with customers, contractors, service partners, team members, sales partners, technical support and managers to resolve escalated problems.
- Document all required information for each site visit performed.
- Manage installation projects and unit replacement when necessary.
- Properly document, label and return defective parts used in repair of Schneider Electric equipment to the designated disposal/repair location.
- Educate customers on basic operation of their equipment and inform them of potential issues in a way beneficial to both the customer and Schneider Electric.
- Comply with all safety policies, practices, procedures and cybersecurity.
- Provide 7×24 field service availability when assigned.
Who you are
Your education and experience
- 2–5 years’ experience within the UPS industry or similar.
- Professional technical bachelor degree or equivalent experience.
- Knowledge of electricity/electronics.
- Safety mindset.
- Very good knowledge of MS Office and computer literacy.
- Good understanding of Schneider Electric.
What we offer you
Competitive salary & bonus scheme, 28 days annual leave plus public holidays, holiday buy & sell programme, pension scheme, employee share ownership programme, various health & wellbeing support options, gym flex, open talent market (internal mobility and access to mentors & projects globally), shopping & dining discounts, learning portal and much more.
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation. We recognise that embracing diversity unlocks innovation, fosters collaboration and strengthens our teams. We actively participate in the Disability Confident Programme, offering support to people with a disability.
Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Looking to make an IMPACT with your career? Schneider Electric's values and behaviours are the foundation for creating a great culture to support business success. We believe our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with us, enabling you to contribute to turning sustainability ambition into action. We are proud to be one of the world's most sustainable corporations. We are looking for IMPACT Makers – exceptional people who turn sustainability ambitions into actions across automation, electrification and digitisation. Join us and become an IMPACT Maker.
We are an Equal Opportunity Employer. We provide equal employment and advancement opportunities for all qualified individuals, regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic. At Schneider Electric, we uphold the highest standards of ethics and compliance. Our Trust Charter demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity.
This position will be posted until filled.
UPS Service Engineer employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UPS Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the UPS industry or related fields. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to UPS service engineering. Think about how you can showcase your technical skills and customer service experience. Remember, confidence is key!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to troubleshoot and think on your feet, which is crucial for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Schneider Electric and making an impact with us!
We think you need these skills to ace UPS Service Engineer
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience in the UPS industry or similar fields. We want to see how your technical knowledge and problem-solving skills can contribute to our team.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the UPS Service Engineer role. Mention your familiarity with Schneider Electric products and any relevant certifications.
Communicate Clearly: Since this role involves a lot of client interaction, showcase your communication skills in your application. We love candidates who can explain complex technical concepts in a simple way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Schneider Electric
✨Know Your UPS Stuff
Make sure you brush up on your knowledge of UPS systems and electrical principles. Familiarise yourself with Schneider Electric's products and services, as well as any relevant technical literature. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Think about how you can explain complex technical issues in simple terms. Role-playing with a friend or family member can help you refine your communication style.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like troubleshooting a UPS issue on-site. Prepare examples from your past experience where you've successfully resolved problems or improved processes. This shows your ability to think on your feet and take ownership of tasks.
✨Demonstrate Your Team Spirit
This position requires collaboration with various departments, so be ready to discuss your teamwork experiences. Share examples of how you've worked effectively in a team environment, highlighting your ability to support colleagues and contribute to shared goals.
