At a Glance
- Tasks: Lead complex maintenance projects and troubleshoot multi-component systems to enhance customer success.
- Company: Join Schneider Electric, a global leader in sustainability and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive health benefits.
- Other info: Be part of a culture that values inclusion, teamwork, and professional growth.
- Why this job: Make a real impact with your technical skills while working with advanced technologies.
- Qualifications: Strong collaboration and problem-solving skills are essential for this role.
The predicted salary is between 50400 - 75600 £ per year.
Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting—you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do?
- Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts
- Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety
- Deliver technical consulting to customers and internal teams to uncover needs and support business development
- Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions
What are the key skills we are looking for?
- Active Listening - advanced level; understanding customer concerns and translating them into technical solutions
- Customer Support - advanced level; delivering proactive service that builds trust and long-term relationships
- Maintenance and Repair - advanced level; executing complex maintenance to maximize system reliability
- Predictive Maintenance - advanced level; using data and diagnostics to prevent failures before they occur
- Problem Solving - advanced level; diagnosing root causes in multi-component systems under pressure
- Resilience - advanced level; maintaining focus and performance in high-stakes service environments
- Safety Standards - advanced level; ensuring all work meets regulatory and safety compliance requirements
- Technical Documentation - advanced level; creating clear records that support knowledge transfer and compliance
What qualifications will make you successful?
- Strong collaboration skills to work across functions and drive solutions in a technical ecosystem
- Ability to explain complex technical information clearly to diverse audiences with confidence
- Proactive approach that anticipates challenges and identifies opportunities before they're asked for
- Comfort juggling multiple priorities while upholding quality, safety, and compliance standards
What's in it for me?
- Meaningful work where your technical skills directly enhance customer outcomes and drive growth
- Opportunities to mentor team members and grow your leadership presence
- Exposure to advanced systems and innovative technologies across varied industries
- Collaborative culture that prioritises safety, expertise, and professional development
Bring your technical talent to a team that values what you do. Become an IMPACT Maker with Schneider Electric.
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
- Care for Yourself and Your Family: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counselling for life’s challenges.
- Invest and Plan Your Future: competitive pay and programs including base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans.
- Grow Your Skills and Career: ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub, and learning platforms like Coursera.
- Team Up in the Workplace: project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, and fostering an inclusive, caring workplace.
- Support Your Community: volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.
Looking to make an IMPACT with your career? At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Tridum / KNX Engineer employer: Schneider Electric
Schneider Electric is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of industrial automation. Employees benefit from competitive salaries, performance bonuses, and a comprehensive range of benefits, alongside ample opportunities for professional growth and development within the thriving UK market. Join us to be part of a forward-thinking team dedicated to delivering tailored solutions that make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Tridum / KNX Engineer
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like Schneider Electric!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Tridum / KNX Engineer position at Schneider Electric, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when Schneider Electric is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Tridum / KNX Engineer role at Schneider Electric!
We think you need these skills to ace Tridum / KNX Engineer
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to Schneider Electric and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at Schneider Electric
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to Schneider Electric.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at Schneider Electric, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
