At a Glance
- Tasks: Lead investigations into product failures and collaborate on solutions with global teams.
- Company: Join Schneider Electric, a leader in energy technology and sustainability.
- Benefits: Enjoy flexible schedules, hybrid work, extra vacation days, and wellness support.
- Other info: Be part of a diverse team with excellent career growth and volunteer opportunities.
- Why this job: Make a real impact in energy efficiency while growing your technical expertise.
- Qualifications: Bachelor's in Electrical/Electronics Engineering and two years of hardware development experience.
The predicted salary is between 40000 - 50000 £ per year.
We are your Energy Technology Partner, driving efficiency and sustainability through electrification, automation, and digitalization across industries.
Location & Reporting: Based in Sevilla, Spain (option available for the UK) and reporting to the Europe POST Manager. Interaction with repair activities in Riga and Bangalore and expert centres in UK and China.
Role & Responsibilities:
- Lead customer product field failure investigations and perform root cause analysis to component level using 8D methodology.
- Provide Technical Expert Assessment reports (TEX) in 8D format.
- Identify patterns or hardware design weaknesses, propose solutions in collaboration with global hardware design teams, L3 technical support, and quality teams to confirm root cause and implement corrective and preventive actions.
- Offer technical support to production and repair activities when hardware failure trends are identified.
- Support global R&D with component obsolescence work, alternative component selection, and test planning.
- Assist in addressing hardware design issues during verification, validation, and EMC testing of new and existing designs.
- Build knowledge of Schneider Electric distribution automation products and provide high-quality technical support to all business areas, continuously improving customer satisfaction and product quality.
Skills & Qualifications:
- Bachelor’s degree or higher in Electrical/Electronics Engineering (analog and digital).
- Minimum two years of product hardware development experience, preferably in protective relays, RTUs, modular products involving protection, control, measurement, communication protocols, EMC design, and test.
- Proficient in the complete hardware development lifecycle, including identification of design weaknesses, design for manufacturing and test, and understanding of manufacturing processes.
- Experience with 8D problem-solving process and Failure Mode and Effect Analysis.
- Strong teamwork in a multi-site development environment.
- Knowledge of protection & control products (focus on distribution automation ranges).
- Ability to produce high-quality documentation for internal and external distribution.
Benefits:
- Flexible schedule with adjustments to accommodate personal needs.
- Hybrid work model allowing remote work.
- Additional vacation days and floating holidays.
- Sabbatical opportunity up to 2 months (unpaid).
- Family leave policy with flexible paid conditions.
- Health and wellness platform with virtual medical care and psychological support.
- Gympass membership for access to gyms and sports centres.
- Medical services at workplace.
- Shareholder opportunity through company equity program.
- Recognition program with points redeemable for gift cards.
- Life insurance.
- Flexible remuneration plan including health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more.
- Exclusive online store discounts on Schneider Electric products.
- Discounts at partner retailers and services through Club Schneider.
- Company-subsidized volunteer programs.
Equity & Ethics: Schneider Electric is an Equal Opportunity Employer and upholds the highest standards of ethics and compliance. Our Trust Charter demonstrates our commitment to integrity, safety, sustainability, quality, and cybersecurity.
How to Apply: Submit an online application. This position will be posted until filled.
Product Operation Support Engineer in Telford employer: Schneider Electric
At Schneider Electric, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Based in the vibrant city of Sevilla, Spain, our team enjoys a flexible hybrid work model, comprehensive health and wellness benefits, and ample opportunities for professional growth, including access to global expertise and cutting-edge technology. Join us to make a meaningful impact in the energy sector while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operation Support Engineer in Telford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Operation Support Engineer role you’re after at Schneider Electric.
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Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Schneider Electric.
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We think you need these skills to ace Product Operation Support Engineer in Telford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Product Operation Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Schneider Electric a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Schneider Electric specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Schneider Electric
✨Brush Up on Core Engineering Principles
Before heading into the interview with Schneider Electric, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Schneider Electric want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
