Services Segment Account Manager - Healthcare
Services Segment Account Manager - Healthcare

Services Segment Account Manager - Healthcare

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
Schneider Electric

At a Glance

  • Tasks: Drive growth in Schneider Electric’s Healthcare Services, enhancing partnerships and modernising healthcare environments.
  • Company: Join a leading company focused on sustainability and digital transformation in healthcare.
  • Benefits: Competitive salary, bonus scheme, 28 days leave, health support, and learning opportunities.
  • Other info: Dynamic role with opportunities for internal mobility and global projects.
  • Why this job: Make a real impact in healthcare by improving clinical resilience and driving digital transformation.
  • Qualifications: Experience in sales or services within healthcare, strong communication, and relationship management skills.

The predicted salary is between 60000 - 75000 £ per year.

To grow Schneider Electric’s Services business across the Healthcare segment, expanding our width of wallet within priority Healthcare organisations — including NHS Trusts, Integrated Care Systems (ICSs), private healthcare providers, healthcare estates, and facilities. This role owns, shapes, and executes the Healthcare segment Services strategy across traditional and digital offerings, working in close collaboration with V1 sales teams, Key Account Managers, and wider internal stakeholders. The goal: Increase Services revenue, strengthen strategic Healthcare partnerships, modernise installed bases, improve clinical resilience, and accelerate digital and sustainability transformation across the Healthcare estate.

Responsibilities

  • Customer Engagement & Segment Ownership
  • National, customer-facing role with significant field engagement, supported by hybrid digital interaction.
  • Act as the segment lead for Healthcare Services, shaping and delivering the Services growth strategy across:
  • NHS Trusts and Foundation Trusts
  • Acute, community and mental health estates
  • Healthcare infrastructure and life sciences environments
  • Build senior relationships with key Healthcare stakeholders including:
    • Estates and Facilities Management
    • Engineering and compliance teams
    • Procurement and commercial leads
    • Digital, sustainability and transformation leaders
  • Develop and execute a portfolio-style commercial strategy to grow Schneider Electric’s full Services offering across Healthcare, including:
    • Asset maintenance and lifecycle services
    • Modernisation and upgrade programmes
    • Digital, analytics and predictive services
    • Power, LV/MV and mission-critical infrastructure services
  • Increase install base penetration across Healthcare customers, improving:
    • Asset visibility and data quality
    • Compliance posture
    • Digital readiness and long-term serviceability
  • Identify and develop Healthcare-specific opportunities in:
    • Resilient power and critical systems for clinical environments
    • LV/MV services and electrical infrastructure modernisation
    • Digital platforms such as EcoStruxure, remote monitoring and analytics
    • Energy efficiency, Net Zero and decarbonisation services
    • Compliance-driven service strategies (HTMs, HBNs, regulatory requirements)
  • Collaboration & Internal Leadership
    • Work closely with Regional Sales, Internal Sales, Digital Services, Consultancy, Key Account Managers and Business Units to deliver a unified Healthcare Services growth plan.
    • Collaborating with Customer Success Manager to ensure pipeline growth, customer satisfaction, and accomplish mutual goals.
    • Coordinate national activity across multi-site Healthcare estates and regional Healthcare groups.
    • Champion Schneider Electric’s digital tools and platforms, demonstrating how software, data and service integration unlock measurable value for Healthcare providers.
    • Act as a Healthcare Services thought leader internally, sharing best practice and shaping future segment offerings.
  • Pipeline, Forecasting & Operational Discipline
    • Build and maintain a high-quality Healthcare Services pipeline within Salesforce, ensuring accurate forecasting and strong commercial governance.
    • Drive growth of contractual and recurring service revenue, expanding:
    • Critical asset management agreements
    • Digitally enabled service models
  • Proactively convert transactional and time-and-material engagements into long-term, value-based service partnerships.
  • Segment-Specific Responsibilities – Healthcare
    • Operate effectively within Healthcare environments requiring:
    • High availability and clinical uptime
    • Strict compliance and safety standards
    • Sensitivity to patient-critical environments
  • Understand Healthcare procurement frameworks and routes to market, such as:
    • NHS Supply Chain Framework agreements and regional procurement hubs
  • Align Schneider Electric Services with core Healthcare priorities:
    • Clinical resilience and reliability
    • Patient safety and operational continuity
    • Energy efficiency, sustainability and Net Zero targets
    • Digital transformation and data-driven estate management
  • Work confidently within live clinical environments, maintaining professionalism, discretion and a patient-first mindset.
  • Skills & Experience Required

    • Proven experience in Sales or Service-led commercial roles, ideally within Healthcare, critical infrastructure, or complex estates environments.
    • Strong capability in solution-based selling, integrating services, digital and lifecycle value.
    • Demonstrated ability to develop and execute commercial strategies across large, multi-site customer portfolios.
    • Excellent communication, stakeholder engagement and relationship management skills.
    • Experience selling to or working within Healthcare environments (NHS, private healthcare, life sciences).
    • Understanding of digital services, analytics platforms, remote monitoring and predictive maintenance.
    • Familiarity with Healthcare compliance requirements (e.g. HTMs, HBNs, Estates standards).
    • Knowledge of Healthcare procurement frameworks and funding structures.

    What we offer you

    • Competitive salary & Bonus Scheme
    • 28 Days Annual Leave + Public Holidays
    • Holiday Buy & Sell programme
    • Pension Scheme
    • Employee Share Ownership Programme
    • Various Health & Wellbeing Support Options
    • Gym Flex
    • Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
    • Shopping & Dining Discounts
    • Learning Portal and much more.

    Services Segment Account Manager - Healthcare employer: Schneider Electric

    Schneider Electric is an exceptional employer, particularly for the Services Segment Account Manager role in Healthcare, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from a competitive salary, generous leave policies, and extensive health and wellbeing support, alongside opportunities for professional growth through internal mobility and mentorship programmes. With a strong commitment to sustainability and digital transformation, Schneider Electric empowers its workforce to make a meaningful impact within the healthcare sector.
    Schneider Electric

    Contact Detail:

    Schneider Electric Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Services Segment Account Manager - Healthcare

    ✨Tip Number 1

    Get to know the company inside out! Research Schneider Electric’s values, recent projects, and their approach to healthcare. This will help you tailor your conversations and show that you're genuinely interested in contributing to their mission.

    ✨Tip Number 2

    Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

    ✨Tip Number 3

    Prepare for interviews by practising common questions related to healthcare services and sales strategies. Think about how your experience aligns with Schneider Electric’s goals, especially around digital transformation and sustainability.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the healthcare segment.

    We think you need these skills to ace Services Segment Account Manager - Healthcare

    Sales Experience
    Service-led Commercial Roles
    Solution-based Selling
    Stakeholder Engagement
    Relationship Management
    Healthcare Environment Knowledge
    Digital Services Understanding
    Analytics Platforms Familiarity
    Remote Monitoring
    Predictive Maintenance
    Healthcare Compliance Requirements
    Procurement Frameworks Knowledge
    Commercial Strategy Development
    Multi-site Customer Portfolio Management
    Customer Satisfaction Focus

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Services Segment Account Manager role. Highlight your experience in healthcare and how it aligns with our goals at Schneider Electric. We want to see how you can contribute to our mission!

    Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven growth or improved services in previous roles. This helps us understand the impact you could have on our team.

    Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the healthcare sector. We appreciate clarity, and it makes it easier for us to see your potential.

    Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at Schneider Electric

    ✨Know Your Healthcare Landscape

    Before the interview, dive deep into the current trends and challenges in the healthcare sector. Understand the key players like NHS Trusts and Integrated Care Systems. This knowledge will help you speak confidently about how Schneider Electric can address their needs.

    ✨Showcase Your Relationship-Building Skills

    Since this role involves building senior relationships with key stakeholders, prepare examples of how you've successfully engaged with clients in the past. Highlight your experience in managing complex accounts and how you’ve driven growth through strong partnerships.

    ✨Demonstrate Your Digital Savvy

    Familiarise yourself with Schneider Electric’s digital tools and platforms. Be ready to discuss how these technologies can unlock value for healthcare providers. Showing that you understand digital transformation will set you apart from other candidates.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills in high-pressure healthcare environments. Think of scenarios where you had to ensure compliance or maintain clinical uptime. Prepare structured responses that showcase your ability to think on your feet and prioritise patient safety.

    Services Segment Account Manager - Healthcare
    Schneider Electric

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