At a Glance
- Tasks: Engage with customers remotely to manage leads and grow service revenue.
- Company: Join a leading company focused on sustainability and innovation.
- Benefits: Competitive salary, bonus scheme, hybrid work, and extensive health support.
- Other info: Supportive environment with opportunities for growth and mentorship.
- Why this job: Make a real impact while developing your sales and relationship management skills.
- Qualifications: Strong communication skills and a passion for customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Mission: Deploys sales activities remotely (e.g., phone, Internet, e-mail systems and social media) with customers to develop and grow installed base services. Reacts quickly to Customer Requests and Leads. The mission of the Field Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads. In addition to lead management, the role may manage some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts.
Responsibilities
- Managing the Leads and Customer Requests.
- Managing all the Leads which have standard services scopes (FSR Leads, CCC, Marcom, Web, Secure Power contract renewals).
- React quickly to on-demand requests from customers.
- Take inbound calls and e-mails to support existing customer base.
- Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts).
- Report accurate monthly order forecasting.
- Build and manage FS Opportunity Pipeline.
- Analyse and qualify opportunities in BFO.
- Account management of designated accounts.
- Collaboration with the offer managers in existing and new customer base.
We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.
What we offer
- Competitive salary & Bonus Scheme
- 28 Days Annual Leave + Public Holidays
- Holiday Buy & Sell programme
- Pension Scheme
- Employee Share Ownership Programme
- Various Health & Wellbeing Support Options
- Gym Flex
- Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
- Shopping & Dining Discounts
- Learning Portal and much more.
Apply
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
What’s in it for you
- Freedom to work in a hybrid environment while making a significant impact on business growth
- 2 days per week in our Warrington office
- Opportunity to manage your own portfolio of customers
- Structured path for developing your sales and relationship management expertise
- Supportive environment focused on your success and growth
- Ability to build meaningful, long-term customer relationships
Let us learn about you! Apply today.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We are committed to championing inclusivity in everything we do.
Services Remote Sales Representative I employer: Schneider Electric
At Schneider Electric, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. With the flexibility of a hybrid working environment based in Warrington, employees enjoy competitive salaries, comprehensive health benefits, and numerous opportunities for personal and professional growth. Our commitment to employee development, coupled with the chance to build meaningful customer relationships, makes us a rewarding place to advance your career as a Services Remote Sales Representative.
StudySmarter Expert Advice🤫
We think this is how you could land Services Remote Sales Representative I
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Use platforms like LinkedIn to connect with current employees or recruiters. A friendly message can go a long way in getting your foot in the door and making a lasting impression.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your skills in managing leads and customer relationships, as these are key for the Services Remote Sales Representative position.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking chat, send a quick thank-you note. It shows appreciation and keeps you on their radar, reinforcing your enthusiasm for the role.
We think you need these skills to ace Services Remote Sales Representative I
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've managed leads and built customer relationships in the past. Use specific examples to show us what you can bring to the table!
Be Quick and Responsive:Since the role involves reacting quickly to customer requests, reflect that in your application. Mention times when you’ve had to respond swiftly to customer needs or manage urgent requests. This will show us you’re a great fit for our fast-paced environment!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website:Make sure to apply through our website to ensure your application gets to us directly. It’s the best way for us to learn about you and for you to get noticed. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Schneider Electric
✨Know Your Product Inside Out
Before the interview, make sure you understand the services and products offered by the company. Familiarise yourself with their standard service scopes and how they benefit customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about potential customer requests or leads you might encounter in this role. Prepare examples of how you would react quickly to these situations. Being able to demonstrate your problem-solving skills and customer management strategies will set you apart.
✨Showcase Your Relationship-Building Skills
This role is all about nurturing customer relationships. Be ready to discuss your past experiences in building rapport with clients. Share specific examples of how you've successfully managed accounts and maintained long-term relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools used for lead management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
