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For Companies At a Glance
- Tasks: Join a dynamic team to manage and upgrade customer control projects.
- Company: Schneider Electric is a leader in energy management and automation.
- Benefits: Enjoy competitive salary, 28 days leave, wellness support, and discounts.
- Why this job: Make an impact with your career while working in a supportive culture.
- Qualifications: Degree in Engineering or equivalent experience required; strong technical background essential.
- Other info: Embrace our IMPACT values: Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork.
The predicted salary is between 42000 - 84000 £ per year.
In this role, you will be part of a customer-focused team dedicated to supporting our clients in the Smartspace line reporting to the Services Operations Manager. The successful candidate will ensure that our customer's control projects are managed and maintained and, where possible, upgraded. In order to carry this out, we are looking for candidates with a solid technical background in servicing residential customers.
Key Responsibilities
- Work on coordinating, preparing and fault-finding project solutions.
- Design and engineer building control and automation systems and, when needed, work as part of the team to offer support to the broader team with their designs.
- Work with bus systems and technologies such as KNX, LON, BACnet, Modbus & Tridium Niagara AX, with development to StruxturWare, Wiser for KNX.
- Build and maintain systems software and configurations (ETS).
- Deliver necessary training to customers and other team members.
- Participate in the execution of smaller projects by scheduling equipment for them.
- Pre-configuring and downloading equipment before delivery and preparation of project-related documentation, including cost sheets and maintenance contracts.
- Be able to liaise with customers regarding queries they might have.
- Carry out drawing and designing with AutoCAD, and when needed, update the schematics, layouts, topology drawings and other associated details.
Skills and Attributes:
- Qualified to degree level in a relevant discipline (Engineering) or equivalent experience.
- Be able to demonstrate related work experience and a strong track record in a similar role.
- Be able to build a good customer relationship and a strong collaboration.
- Experienced user of the following: KNX, DALI Control and Tridium AX/ N4.
- Knowledge of LON, C-Bus, Modbus, Niagara AX, PME, PSO and StruxturWare would be desirable but not essential.
- The ability to own and follow through on commitments to completion.
- Fluency in English (written and verbal) is a must.
What we offer you:
- Competitive salary & Bonus Scheme.
- 28 Days Annual Leave + Public Holidays.
- Holiday Buy & Sell programme.
- Pension Scheme.
- Employee Share Ownership Programme.
- Various Health & Wellbeing Support Options.
- Gym Flex.
- Open Talent Market (internal mobility opportunities + access to mentors & projects globally).
- Shopping & Dining Discounts.
- Learning Portal and much more.
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. Become an IMPACT Maker with Schneider Electric - apply today!
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Senior Field Service Engineer employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as KNX, LON, and Tridium AX. Having hands-on experience or relevant certifications in these areas can significantly boost your chances during the interview.
✨Tip Number 2
Prepare to discuss your previous experiences in managing customer relationships and how you've successfully resolved technical issues. Be ready to provide examples that showcase your problem-solving skills and ability to work collaboratively within a team.
✨Tip Number 3
Brush up on your AutoCAD skills, as the role involves drawing and designing schematics. Being able to demonstrate your proficiency in this software during the interview can set you apart from other candidates.
✨Tip Number 4
Research Schneider Electric's culture and values, particularly their IMPACT values. Be prepared to discuss how your personal values align with theirs, as cultural fit is often a key consideration in the hiring process.
We think you need these skills to ace Senior Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Field Service Engineer position. Familiarise yourself with the technologies mentioned, such as KNX, LON, and Tridium AX, to tailor your application accordingly.
Tailor Your CV: Highlight your relevant experience in engineering and customer service. Emphasise any specific projects you've worked on that relate to building control systems or automation, and ensure your technical skills are clearly presented.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Schneider Electric's IMPACT values and provide examples of how you've demonstrated these in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Schneider Electric
✨Showcase Your Technical Expertise
Make sure to highlight your technical background, especially in servicing residential customers. Be prepared to discuss specific projects where you've designed or engineered building control and automation systems, as this will demonstrate your hands-on experience.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of bus systems and technologies such as KNX, LON, BACnet, Modbus, and Tridium Niagara AX. Being able to speak confidently about these systems during the interview will show that you're well-prepared and knowledgeable.
✨Emphasise Customer Relationship Skills
Since this role involves liaising with customers, be ready to share examples of how you've built strong customer relationships in the past. Discuss any training you've delivered or support you've provided, as this will illustrate your ability to communicate effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you approach fault-finding and project solutions. Prepare some examples of challenges you've faced in previous roles and how you resolved them, as this will showcase your problem-solving skills and commitment to seeing projects through to completion.
