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- Tasks: Engage with customers remotely to grow services and manage leads effectively.
- Company: Join Schneider Electric, a leader in sustainability and innovation.
- Benefits: Enjoy competitive salary, bonuses, 28 days leave, and wellness support.
- Why this job: Make a real impact in a role that champions sustainability and teamwork.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a diverse team committed to inclusivity and growth.
The predicted salary is between 30000 - 40000 £ per year.
Mission: Deploys sales activities remotely (e.g. phone, Internet, e-mail systems and social media) with customers to develop and grow installed base services with them. Reacts quickly to all Customer Requests and Leads. The mission of the Field Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads. In addition to lead management, he/she can be responsible to manage some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts.
Responsibilities:
- Managing the Leads and Customer Requests.
- Managing all the Leads which have standard services scopes (FSR Leads, CCC, Marcom, Web, Secure Power contract renewals).
- React quickly to on-demand requests from customers.
- Take inbound calls and e-mails to support existing customer base.
- Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts).
- Report accurate monthly order forecasting.
- Build and manage FS Opportunity Pipeline.
- Analyse & qualify opportunities in BFO.
- Account management of designated accounts.
- Collaboration with the offer managers in existing and new customer base.
What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Remote Services Inside Sales Professional employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Services Inside Sales Professional
✨Tip Number 1
Get comfy with remote communication tools! Since you'll be deploying sales activities over the phone, email, and social media, practice your pitch and responses. The more you engage with these platforms, the better you'll be at reacting quickly to customer requests.
✨Tip Number 2
Build your network! Connect with potential customers on LinkedIn and other social media. Share valuable content related to services you offer, and don’t hesitate to reach out directly to establish those relationships that can lead to sales.
✨Tip Number 3
Stay organised! Use a CRM tool to manage your leads and customer requests effectively. Keeping track of your opportunities will help you analyse and qualify them better, ensuring you never miss a chance to close a deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to learn about you and for you to showcase your skills. Plus, it shows you’re serious about joining our team and making an impact!
We think you need these skills to ace Remote Services Inside Sales Professional
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've managed leads and customer requests in the past, so share specific examples that demonstrate your ability to close deals and build relationships.
Be Quick and Responsive: Since the role involves reacting quickly to customer requests, let us know how you handle urgent situations. We love candidates who can showcase their ability to respond promptly and effectively, so include any relevant experiences where you’ve done just that.
Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their applications to our job description. Use keywords from the posting and relate your skills directly to what we’re looking for in a Remote Services Inside Sales Professional.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re serious about joining our team. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Schneider Electric
✨Know Your Product Inside Out
Before the interview, make sure you understand the services and products offered by the company. Familiarise yourself with their standard service scopes and how they relate to customer needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Remote Services Inside Sales Professional, effective communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully managed customer requests or leads in the past, showcasing your ability to react quickly and effectively.
✨Showcase Your Relationship-Building Skills
The role involves nurturing relationships with customers, so be ready to discuss your experience in account management. Think of specific instances where you've built rapport with clients or resolved issues, as this will highlight your capability to manage designated accounts effectively.
✨Align with Company Values
Familiarise yourself with the company's IMPACT values: Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork. Be prepared to discuss how your personal values align with these principles and how you can contribute to creating a positive culture within the team.