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- Tasks: Engage with customers remotely to manage leads and grow service revenue.
- Company: Join Schneider Electric, a leader in sustainability and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Work in a diverse environment that values ethics and inclusivity.
- Why this job: Be an IMPACT Maker and contribute to sustainability while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Mission: Deploys sales activities remotely (e.g. phone, Internet, e-mail systems and social media) with customers to develop and grow installed base services with them. Reacts quickly to all Customer Requests and Leads. The mission of the Field Services Leads ISSR is to maximize services revenue by establishing, building, and nurturing relationships with customers and managing all Customer Requests and Leads. In addition to lead management, he/she can be responsible to manage some delegated opportunities from the OSSRs related to Strategic and Targeted Accounts.
Responsibilities:
- Managing the Leads and Customer Requests.
- Managing all the Leads which have standard services scopes (FSR Leads, CCC, Marcom, Web, Secure Power contract renewals).
- React quickly to on-demand requests from customers.
- Take inbound calls and e-mails to support existing customer base.
- Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts).
- Report accurate monthly order forecasting.
- Build and manage FS Opportunity Pipeline.
We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Remote Services Inside Sales Pro: Leads & Renewals employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Services Inside Sales Pro: Leads & Renewals
✨Tip Number 1
Get comfy with your tech! Since this role is all about remote sales, make sure you're familiar with the tools you'll be using. Whether it's video calls, CRM systems, or social media platforms, being tech-savvy will help you connect better with customers.
✨Tip Number 2
Practice your pitch! You’ll need to react quickly to customer requests, so having a solid understanding of your services and how to present them can make all the difference. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 3
Network like a pro! Use LinkedIn and other platforms to connect with potential clients and industry peers. Building relationships can lead to more leads and opportunities, so don’t shy away from reaching out!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining us at Schneider Electric and helps us keep track of your progress in the hiring process.
We think you need these skills to ace Remote Services Inside Sales Pro: Leads & Renewals
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inside Sales Pro role. Highlight your experience with remote sales activities and customer relationship management, as these are key to what we’re looking for.
Showcase Your Skills: Don’t forget to mention any relevant skills that align with our mission, like quick response times to customer requests or your ability to manage leads effectively. We want to see how you can contribute to our team!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know who you are beyond your qualifications. Share your passion for sustainability and how you can be an IMPACT Maker with us.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Schneider Electric
✨Know Your Product Inside Out
Before the interview, make sure you understand the services and products offered by the company. Familiarise yourself with their standard service scopes, like spare parts and renewal contracts. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Your Relationship-Building Skills
Since the role involves nurturing customer relationships, be prepared to share examples of how you've successfully built rapport with clients in the past. Think of specific situations where you reacted quickly to customer requests or managed leads effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer requests. Practice responding to scenarios where you need to quote and close deals or manage multiple leads simultaneously. This will showcase your ability to think on your feet.
✨Show Your Passion for Sustainability
As the company values sustainability, be ready to discuss how you can contribute to their mission. Share your thoughts on sustainability in sales and how you can help turn those ambitions into actions. This will align you with the company's core values and demonstrate your commitment.