Generalist Service Representative II

Generalist Service Representative II

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Schneider Electric

At a Glance

  • Tasks: Commission, service, and repair critical cooling systems while travelling across the UK.
  • Company: Join Schneider Electric, a leader in energy management and automation.
  • Benefits: Competitive salary, 28 days leave, pension scheme, and health support options.
  • Other info: Opportunities for training in Italy and career growth within a supportive environment.
  • Why this job: Be part of a specialist team and make a real impact in critical environments.
  • Qualifications: F-Gas qualified with experience in cooling service roles and strong technical skills.

The predicted salary is between 35000 - 45000 £ per year.

We’re looking for a Cooling Service Engineer to join our team. You’ll be responsible for commissioning, servicing, and repairing critical cooling equipment across a wide range of sites. Expect frequent travel, including national coverage and training in Italy.

What you’ll do:

  • Commission and start up newly installed cooling systems.
  • Perform maintenance, service, and repairs on chilled water, DX, economiser, In-row, perimeter, and containment cooling systems.
  • Diagnose and resolve technical issues efficiently.
  • Supervise installation contractors and ensure best practices.
  • Work in critical environments, including data centres.
  • Use specialist software and applications for system analysis and reporting.
  • Follow all safety, compliance, and reporting procedures.
  • Participate in an on-call rota (1 in 5 weeks).
  • Proactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings.

What we’re looking for:

  • F‑Gas qualified and fully certified (City & Guilds Level 2+, NVQ, HNC in Refrigeration/Air Conditioning).
  • Previous work experience in cooling service roles.
  • Strong knowledge of critical cooling systems (data centre experience preferred).
  • Turbo Core experience is a big advantage.
  • Confident using technical software and system diagnostics tools.
  • A full UK driving licence (a company van is provided).
  • Willing to travel UK-wide and complete training in Italy (Padua, near Venice).

The team & role:

You’ll join a specialist team of 11+ engineers and apprentices. You’ll primarily cover the M4 corridor but may travel elsewhere. You’ll generally work in your assigned region, but overnight stays may be required.

What we offer you:

  • Competitive salary & bonus scheme.
  • 28 days annual leave plus public holidays.
  • Holiday buy & sell programme.
  • Pension scheme.
  • Employee share ownership programme.
  • Various health & wellbeing support options.
  • Gym flex.
  • Open talent market (internal mobility opportunities and access to mentors & projects globally).
  • Shopping & dining discounts.
  • Learning portal.

Equal Opportunity: Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Disability & Inclusion: We are proudly participating in the Disability Confident Program, offering support to people in the workplace who consider themselves living with a disability.

Generalist Service Representative II employer: Schneider Electric

At Schneider Electric, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration among our team of skilled engineers. With competitive salaries, generous leave policies, and extensive employee growth opportunities, including training in Italy, we ensure our staff are well-supported both personally and professionally. Join us to be part of a forward-thinking company that values diversity and inclusion while providing meaningful work in critical environments across the UK.

Schneider Electric

Contact Details:

Schneider Electric Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Generalist Service Representative II

Tip Number 1

Network like a pro! Reach out to your connections in the cooling service industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Get hands-on! If you can, volunteer for projects or internships that allow you to work with cooling systems. This not only boosts your experience but also shows potential employers your commitment to the field.

Tip Number 3

Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cooling systems and your past experiences. We want to see your confidence shine through!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Generalist Service Representative II

F-Gas Qualification
City & Guilds Level 2+ Certification
NVQ in Refrigeration/Air Conditioning
HNC in Refrigeration/Air Conditioning
Cooling System Commissioning
Chilled Water System Maintenance
DX System Service and Repair

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Cooling Service Engineer role. Highlight your F-Gas qualifications and any relevant experience with critical cooling systems. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cooling systems and how your previous roles have prepared you for this position. Let us know why you want to join our team at StudySmarter!

Show Off Your Technical Skills:Since you'll be using specialist software and diagnostics tools, make sure to mention your proficiency in these areas. We love seeing candidates who are confident with technology, so don't hold back on showcasing your skills!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Schneider Electric

Know Your Cooling Systems

Make sure you brush up on your knowledge of critical cooling systems, especially those mentioned in the job description. Be ready to discuss your previous experience with chilled water, DX, and economiser systems, as well as any Turbo Core experience you might have.

Show Off Your Technical Skills

Since you'll be using specialist software and diagnostic tools, it’s a good idea to prepare examples of how you've successfully used these in past roles. Think about specific situations where you diagnosed and resolved technical issues efficiently.

Demonstrate Your Team Spirit

This role involves working closely with a team of engineers and apprentices. Be prepared to talk about your experience supervising installation contractors and how you ensure best practices are followed. Highlight any teamwork experiences that showcase your ability to collaborate effectively.

Be Ready for Travel Talk

With frequent travel involved, it’s important to express your willingness to travel UK-wide and complete training in Italy. Share any relevant experiences that demonstrate your adaptability and readiness for on-the-go work, including overnight stays.