At a Glance
- Tasks: Deliver top-notch BMS support and build strong customer relationships.
- Company: Join Schneider Electric, a leader in energy management and automation.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Embrace a diverse workplace with opportunities to learn and grow.
- Why this job: Make a real difference by enhancing customer operations and driving service transformation.
- Qualifications: Field service experience preferred; electrical or HVAC background is a plus.
The predicted salary is between 35000 - 45000 € per year.
You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.
Key Responsibilities:
- Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour.
- Take ownership of your customer base to meet/exceed our contractual requirements.
- Deliver a best in class service.
- Work closely with the customer to identify operational issues that we can resolve.
- Provide clear and concise service reports that demonstrate the value of Schneider Electric.
- Proactively identify and provide quoted solutions for improvements, upgrades or repairs.
- Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties.
- Advise and assist Operations Managers and Sales with larger opportunities.
- Take part in the team call out rota and support other members of the team where possible.
Skills and Attributes:
- Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience would be beneficial but not necessary.
- You possess previous experience in the Field Service environment, where you had to look after customers.
- You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers.
- Be able to demonstrate related work experience and a strong track record in a similar role.
- Positive attitude and constructive approach.
- Hold a full driving license.
BMS Field Services Engineer in Edinburgh employer: Schneider Electric
At Schneider Electric, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our BMS Field Services Engineers enjoy a supportive work environment that prioritises safety and professional growth, with ample opportunities for training and development. Located in a dynamic industry, our employees benefit from meaningful relationships with customers and the chance to contribute to impactful service transformations.
StudySmarter Expert Advice🤫
We think this is how you could land BMS Field Services Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the BMS and HVAC industries. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in field service and how you’ve tackled customer issues in the past. Use specific examples to demonstrate your problem-solving abilities and proactive approach.
✨Tip Number 3
Be ready for the unexpected! Prepare for interviews by anticipating questions about how you’d handle various scenarios in the field. Think about how you can exceed contractual requirements and deliver best-in-class service – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for motivated individuals who are eager to learn and grow. By applying directly, you’ll show us you’re serious about joining the Schneider Electric team and making a difference.
We think you need these skills to ace BMS Field Services Engineer in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the BMS Field Services Engineer role shine through. We want to see how excited you are about delivering top-notch service and building relationships with customers.
Tailor Your CV:Make sure your CV is tailored to highlight relevant experience in field service or customer relations. We love seeing how your background aligns with our values and the responsibilities of the role.
Be Clear and Concise:In your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences that directly relate to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Schneider Electric
✨Know Your BMS Basics
Make sure you brush up on your Building Management Systems (BMS) knowledge. Understand the key components and how they work together. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves building relationships with customers, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight any situations where you went above and beyond to resolve issues or improve service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential operational issues you might encounter in the field and how you would address them. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate a Proactive Mindset
Schneider Electric values a proactive approach, so be prepared to discuss how you've identified opportunities for improvement in previous roles. Share specific examples of how you’ve suggested enhancements or repairs that benefited both the customer and your previous employer.
