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For Companies At a Glance
- Tasks: Support customers with CCTV, Fire, and Access Control systems while ensuring safety and service excellence.
- Company: Join Schneider Electric, a leader in innovative security solutions.
- Benefits: Competitive salary, company car, 28 days leave, and wellness support.
- Why this job: Make a real impact in diverse environments like airports and shopping centres.
- Qualifications: Engineering qualification or equivalent experience; field service background preferred.
- Other info: Great opportunities for learning and career growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
CCTV, Fire and Access Control Field Service Engineer role at Schneider Electric. Schneider Electric has a great opportunity for the right person to join our Bristol / Cardiff Team as a Field Service Engineer in our Security business.
Mission
In this role you will join an experienced team supporting a diverse and exciting customer base, including landmark Airport, Shopping Centre, Pharmaceutical and Manufacturing. You will deliver Security support to an allocated base, provide a proactive approach, develop meaningful relationships with customers and help drive the service transformation and software solutions.
Your Responsibilities
- Provide Security (CCTV, Access control and Fire) support to your allocated customers.
- Embed and follow Safety as our No.1 priority with adherence to HSE policies, ensuring requirements are met with the regular review and submission of RAMS, POWRAs, use of PPE and Near Miss reporting.
- Operate within Schneider Electric policies and guidelines to ensure a safe and responsible manner with a zero‑tolerance approach to unsafe behaviour.
- Take ownership of your customer base to meet or exceed our contractual requirement and deliver a best in class service with a high customer service (CSAT) score.
- Work closely with the customer to identify operational issues that can be resolved.
- Provide clear and concise service visit reports (SVRs) that demonstrate the value of Schneider Electric.
- Understand the region’s financial commitments and work with the Service Operations Manager to deliver on Field Quote orders, proactively identifying solutions for improvements, energy savings, upgrades or repairs.
- Advise and assist the Service Operations Manager / Sales Team with larger opportunities.
- Take part in the team call‑out rota and support other members of the team where possible.
- Embrace and become a role model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards.
- Continue to develop your technical and industry knowledge through the Schneider Electric training school and keep abreast of technological developments.
About You
- Qualified in relevant discipline (Engineering/Electrical). Candidates with equivalent level of experience will also be considered.
- Have previous experience in a Field Service environment, looking after customers.
- Motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers.
- Able to work independently without supervision.
- Fluent in English (written and verbal).
- Hold a full driving licence.
What We Offer You
Competitive salary & bonus scheme, company car, 28 days annual leave + public holidays, holiday buy & sell programme, pension scheme, employee share ownership programme, various health & wellbeing support options, gym flex, open talent market internal mobility opportunities and more.
Apply Now: Please submit an online application to be considered for any position with us.
Equal Opportunity Employer
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Field Service Engineer (CCTV/Fire/Access Control) in Bristol employer: Schneider Electric
Contact Detail:
Schneider Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (CCTV/Fire/Access Control) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Schneider Electric and their services. Understand their approach to security solutions and think about how your skills can contribute to their mission. This will help you stand out as a candidate who’s genuinely interested in the company.
✨Tip Number 3
Practice your technical knowledge! Brush up on CCTV, fire, and access control systems so you can confidently discuss them during interviews. Being able to demonstrate your expertise will show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Schneider Electric.
We think you need these skills to ace Field Service Engineer (CCTV/Fire/Access Control) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with CCTV, fire systems, and access control, and don’t forget to mention any relevant qualifications or certifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with Schneider Electric's mission. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since this role involves building relationships with customers, make sure to highlight your customer service experience. Share examples of how you've gone above and beyond to meet client needs in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Schneider Electric
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, fire systems, and access control technologies. Be ready to discuss specific products and solutions that Schneider Electric offers, as well as any relevant experiences you've had in the field.
✨Safety First
Since safety is a top priority for Schneider Electric, be prepared to talk about your understanding of HSE policies and how you've implemented safety measures in previous roles. Share examples of how you've contributed to a safe working environment.
✨Customer-Centric Mindset
Demonstrate your ability to build relationships with customers. Think of examples where you've gone above and beyond to meet customer needs or resolve issues. Highlight your proactive approach to service and how it aligns with Schneider Electric's mission.
✨Show Your Independence
As a Field Service Engineer, you'll need to work independently. Be ready to discuss times when you've successfully managed your own workload without supervision. This will show that you're self-motivated and can take ownership of your responsibilities.
