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- Tasks: Join us as a BMS Field Service Engineer, delivering top-notch support and building strong customer relationships.
- Company: Schneider Electric is a global leader in sustainable energy management and automation.
- Benefits: Enjoy competitive salary, company car, 28 days leave, health perks, and learning opportunities.
- Why this job: Make a real impact in sustainability while working in a diverse and inclusive culture.
- Qualifications: Electrical background with BMS/HVAC experience; strong communication skills and a positive attitude required.
- Other info: Be part of a team that values diversity and champions inclusivity in every aspect.
The predicted salary is between 28800 - 43200 £ per year.
As a BMS Field Service Engineer, you will play a pivotal role in delivering exceptional BMS support to an assigned customer base. Your proactive approach and dedication to nurturing strong customer relationships will be essential in driving service digital transformation and upholding our company values.
Key responsibilities:
- Adhere to Schneider Electric policies and guidelines to ensure safe and responsible work practices, maintaining a zero-tolerance approach to unsafe behaviour.
- Take full ownership of your customer base, striving to meet and exceed our contractual requirements.
- Deliver best-in-class service, actively engaging with customers to identify and resolve operational issues.
- Generate clear and concise service reports that underscore the value of Schneider Electric's solutions.
- Proactively identify and propose solutions for system improvements, upgrades, or repairs.
- Identify energy and enhancement projects, offering mutually beneficial suggestions and opportunities.
- Provide guidance and support to Operations Managers and Sales on larger opportunities.
- Participate in the team call-out rota and extend support to other team members whenever necessary.
Essential Skills:
- Electrical background and substantial experience in the BMS and/or HVAC industry.
- Proven track record in a Field Service environment with a customer-centric approach.
- Eagerness to learn about Schneider Electric's product range and offerings.
- Positive attitude, constructive approach, and strong communication skills.
- Fluency in written and verbal English; possession of a full driving license.
Desirable Skills:
- Experience with any of these systems: Schneider Electric EcoStruxure, Andover Controls Infinity/Continuum, TAC Vista, Tridium Niagara AX/N4, Trend 963/IQ Vision, Siemens Desigo/CC, Johnson Controls Metasys, Delta, Distech, ISMA.
- Proficient in IT.
Education:
- Electrical certification
- BMS/HVAC expertise
- Networking and SQL knowledge
What we offer you:
- Competitive salary & Bonus Scheme
- Company car
- 28 Days Annual Leave + Public Holidays
- Holiday Buy & Sell programme
- Pension Scheme
- Employee Share Ownership Programme
- Various Health & Wellbeing Support Options
- Gym Flex
- Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
- Shopping & Dining Discounts
- Learning Portal and much more.
Join us in this exciting opportunity to make a significant impact in the field of Building Management Systems. If you meet the qualifications and are ready to contribute to our team, we want to hear from you!
BMS Field Service Engineer employer: Schneider Electric - Global
Contact Detail:
Schneider Electric - Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMS Field Service Engineer
✨Tip Number 1
Familiarise yourself with Schneider Electric's product range, especially the BMS systems mentioned in the job description. Understanding these products will not only help you during interviews but also demonstrate your eagerness to learn and adapt.
✨Tip Number 2
Network with current or former employees of Schneider Electric on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your customer-centric approach and problem-solving skills. Being able to articulate how you've successfully handled similar situations will set you apart.
✨Tip Number 4
Stay updated on industry trends related to BMS and HVAC systems. Showing that you're knowledgeable about current developments can impress interviewers and highlight your commitment to the field.
We think you need these skills to ace BMS Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical background and experience in the BMS and HVAC industry. Emphasise any relevant certifications and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-centric approach and proactive attitude. Mention specific examples of how you've successfully resolved operational issues in previous roles.
Highlight Relevant Experience: In your application, focus on your proven track record in a Field Service environment. Include details about your familiarity with Schneider Electric's products or similar systems, as well as your eagerness to learn more.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to engage effectively with customers. Use clear and concise language throughout your documents.
How to prepare for a job interview at Schneider Electric - Global
✨Showcase Your Technical Expertise
As a BMS Field Service Engineer, it's crucial to demonstrate your electrical background and experience in the BMS and HVAC industry. Be prepared to discuss specific systems you've worked with, such as Schneider Electric EcoStruxure or Tridium Niagara, and how your skills can benefit the company.
✨Emphasise Customer-Centric Approach
Highlight your ability to build strong customer relationships and deliver exceptional service. Share examples of how you've proactively engaged with customers to resolve issues and improve their operations, showcasing your commitment to exceeding contractual requirements.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle operational challenges. Prepare scenarios where you've identified system improvements or proposed solutions for upgrades and repairs. This will demonstrate your proactive mindset and problem-solving skills.
✨Align with Company Values
Familiarise yourself with Schneider Electric's IMPACT values: Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. During the interview, express how your personal values align with these principles and how you can contribute to fostering a positive team culture.