At a Glance
- Tasks: Be the heart of our showroom, ensuring smooth operations and a fantastic customer experience.
- Company: Join Schmidt, Europe's leading kitchen brand, known for its family-run culture and global presence.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment with global mobility options.
- Why this job: Make a real impact by helping customers achieve their dream spaces in a vibrant, fast-paced setting.
- Qualifications: Customer-facing admin experience is a plus; strong organisation and communication skills are essential.
- Other info: No retail experience? No problem! We provide training to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
Become a Schmidt Showroom Administrator and make everyone's day brighter. A Schmidt showroom administrator is the oil that makes the engine run smoothly. You are the central pillar of the showroom, working with customers, suppliers, fitters, and your team to keep operations organised, efficient, and the showroom looking its best. You set the tone for customers' and your team's interaction with Schmidt.
Why be a showroom administrator with Schmidt?
- Competitive salary and benefits
- Varied role in a fast-paced retail sales environment
- A close-knit showroom team
- Family-run global brand with a caring culture
- Global mobility opportunities across nearly 500 showrooms
- Personalised training opportunities to grow your career
- Career progression opportunities
Being a Schmidt showroom administrator is a rich and rewarding role – and a broad one. You will oversee the administration side of the customer journey and all the tasks and actions that lead to a successful customer project delivery to make your showroom a success story.
Support: You will support the designers during the customer sales journey as a sounding board and point of reference on queries related to supplier lead times, delivery planning, and installation team coordination to deliver the customer projects within their schedule.
Project Management: You will act as an internal and external point of contact for all project administration elements for every customer project, liaising with the relevant suppliers, logistics, and installation partners.
Operations: You will set up internal systems and processes, oversee compliance with organisational procedures and ensure the profitability of the showroom. You will ensure your showroom constantly meets the high Schmidt standards – and is a proud representative of our trusted brand.
Our showroom administrators are valued members of every Schmidt showroom and one of the reasons why the showroom feels like Schmidt, with a strong family spirit and values. You are the reason for our customers' success; your team's success; our success.
Who makes a great Schmidt showroom administrator?
- You are a fantastic organiser with great communication skills.
- You make coming to work a joy for your team – and help make working with Schmidt a joy for our customers.
- Experience in retail sales is great but not necessary.
- You have experience in a customer-facing administrative role.
- You have excellent IT skills (we'll train you on our internal systems).
- You have good accounting knowledge (you are good with numbers).
- You are extremely organised and reliable.
- You pre-empt problems and take the initiative to solve them.
- You are a great listener and empathiser.
- You like working in a team—and people like working with you!
- You have a relentlessly helpful, go-the-extra-mile mindset.
- You are enthusiastic and positive.
Schmidt is known not only for our high-quality products but the high-quality experience we give our customers. People who thrive here are excited to make each and every customer feel special — and customers' journey starts with you. Are you ready to bring customers' dreams to life? We would love to hear from you.
Showroom administrator in Ruislip employer: SCHMIDT
Contact Detail:
SCHMIDT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom administrator in Ruislip
✨Tip Number 1
Familiarise yourself with Schmidt's products and services. Understanding the range of kitchen and interior solutions we offer will not only help you in conversations with customers but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to keep the showroom running smoothly.
✨Tip Number 3
Emphasise your communication skills during any interactions. Being a great listener and empathiser is crucial in this role, so be ready to share instances where you've effectively resolved customer queries or issues.
✨Tip Number 4
Demonstrate your proactive mindset by discussing how you've anticipated problems in past roles and taken the initiative to solve them. This will show that you're not just reactive but can also contribute positively to our team culture.
We think you need these skills to ace Showroom administrator in Ruislip
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing administrative roles. Emphasise your organisational skills, IT proficiency, and any accounting knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of a showroom administrator and express your eagerness to contribute to the team.
Highlight Soft Skills: In your application, focus on your communication skills, reliability, and ability to work well in a team. Provide examples of how you've gone the extra mile to help customers or colleagues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SCHMIDT
✨Show Your Organisational Skills
As a showroom administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to keep operations running smoothly.
✨Emphasise Your Communication Abilities
Since you'll be the central point of contact for customers and team members, highlight your communication skills. Share instances where you effectively resolved issues or facilitated discussions between different parties.
✨Demonstrate Your Customer-Centric Mindset
Schmidt values a positive customer experience. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous roles. This shows that you understand the importance of making every customer's day brighter.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle potential challenges in the showroom. Think of specific situations where you identified problems and took the initiative to resolve them, showcasing your proactive approach.