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- Tasks: Be the heartbeat of our showroom, ensuring smooth operations and customer satisfaction.
- Company: Join Schmidt, Europe's leading kitchen brand, proud of its family-run culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Why this job: Make a real impact on customers' experiences in a vibrant retail setting.
- Qualifications: Customer-facing admin experience preferred; strong IT and organisational skills essential.
- Other info: Opportunities for global mobility and personalised training await you!
The predicted salary is between 24000 - 36000 £ per year.
Become a Schmidt Showroom Administrator and make everyone's day brighter. A Schmidt showroom administrator is the oil that makes the engine run smoothly. You're the central pillar of the showroom, working with customers, suppliers, fitters, and your team to keep operations organised, efficient, and the showroom looking its best. You set the tone for customers' and your team's interaction with Schmidt. You're the person who makes sure people have a great day!
Why be a showroom administrator with Schmidt?
- Competitive salary and benefits
- Varied role in a fast-paced retail sales environment
- A close-knit showroom team
- Family-run global brand with a caring culture
- Global mobility opportunities across nearly 500 showrooms
- Personalised training opportunities to grow your career
- Career progression opportunities
65 years of growth. Schmidt is Europe's leading kitchen and interior solutions brand with 800 showrooms globally—but we're proud to still be family-owned and run, with our founder Hubert Schmidt's grandchildren now leading the company. With no shareholders to answer to, our people are our priority—our customers, dealers, and employees. That outlook comes through in everything we do.
Being a Schmidt showroom administrator is a rich and rewarding role – and a broad one. You'll oversee the administration side of the customer journey and all the tasks and actions that lead to a successful customer project delivery to make your showroom a success story.
Support: You'll support the designers during the customer sales journey as a sounding board and point of reference on queries related to supplier lead times, delivery planning, and installation team coordination to deliver the customer projects within their schedule.
Project Management: You'll act as an internal and external point of contact for all project administration elements for every customer project, liaising with the relevant suppliers, logistics, and installation partners to name a few.
Operations: You'll set up internal systems and processes, oversee compliance with organisational procedures and ensure the profitability of the showroom. You'll ensure your showroom constantly meets the high Schmidt standards – and is a proud representative of our trusted brand.
Our showroom administrators are valued members of every Schmidt showroom and one of the reasons why the showroom feels like Schmidt, with a strong family spirit and values. You're the reason for our customers' success; your team's success; our success.
Who makes a great Schmidt showroom administrator? You're a fantastic organiser with great communication skills. You make coming to work a joy for your team – and help make working with Schmidt a joy for our customers. Experience in retail sales is great but not necessary. We can teach you how our business works and about our cool products. But you do need some essential skills to thrive:
- You have experience in a customer-facing administrative role
- You have excellent IT skills (we'll train you on our internal systems)
- You have good accounting knowledge (you're good with numbers)
- You're extremely organised and reliable
- You pre-empt problems and take the initiative to solve them
- You're a great listener and empathiser
- You like working in a team—and people like working with you!
- You have a relentlessly helpful, go-the-extra-mile mindset
- You're enthusiastic and positive
Schmidt is known not only for our high-quality products but the high-quality experience we give our customers. People who thrive here are excited to make each and every customer feel special — and customers' journey starts with you. Are you ready to bring customers' dreams to life? We'd love to hear from you.
Showroom administrator employer: SCHMIDT
Contact Detail:
SCHMIDT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom administrator
✨Tip Number 1
Familiarise yourself with Schmidt's products and services. Understanding what makes our brand unique will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to keep the showroom running smoothly.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being able to articulate your thoughts clearly will be crucial when interacting with customers and team members.
✨Tip Number 4
Demonstrate your proactive mindset by thinking of potential challenges that may arise in a showroom environment and how you would address them. This shows that you're ready to take initiative and solve problems before they escalate.
We think you need these skills to ace Showroom administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills, customer service experience, and any relevant administrative roles. Emphasise your ability to work in a team and your enthusiasm for helping others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Schmidt and how your skills align with their values and the job requirements.
Highlight Relevant Experience: In your application, focus on any previous experience in customer-facing roles or administrative positions. Use examples to demonstrate your problem-solving abilities and your proactive approach to challenges.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a showroom administrator.
How to prepare for a job interview at SCHMIDT
✨Show Your Organisational Skills
As a showroom administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to keep operations running smoothly.
✨Emphasise Your Communication Abilities
Since you'll be the central point of contact for customers and team members, highlight your communication skills. Share instances where you effectively resolved issues or facilitated discussions, showcasing your ability to connect with people.
✨Demonstrate Problem-Solving Mindset
Schmidt values proactive individuals who can pre-empt problems. Be ready to discuss situations where you identified potential challenges and took the initiative to address them before they escalated.
✨Show Enthusiasm for Customer Experience
Express your passion for providing excellent customer service. Share stories that illustrate how you've gone the extra mile to ensure a positive experience for customers, aligning with Schmidt's commitment to making every customer's day brighter.
