At a Glance
- Tasks: Lead and manage restaurant operations to deliver top-notch customer experiences.
- Company: Join a dynamic team at a leading fast-food chain.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Other info: Collaborative environment focused on innovation and employee development.
- Why this job: Make a real impact by shaping restaurant culture and driving success.
- Qualifications: 5+ years in operations management with strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Position Overview
Executes and manages systems and processes to deliver A level operations and customer experiences in company restaurants.
This will be a hands-on role that leads the RGM's supporting the expansion of the company footprint and builds stability and sustained results in company restaurants.
Visits and evaluates restaurant performance using company audit forms coaching RGM's and Teams (WDRV and FSA etc).
Accountable for delivering company financial results.
Talent planning, development and acquisition to support company operations. Company restaurant Culture ambassador.
Partners with training and HR to plan and execute the company cadence of new restaurant opens.
Partners with cross functional departments on all company projects/ initiatives.
Key Responsibilities
- Operational Performance
- Responsible for Company restaurant execution of all systems and tools that deliver an exceptional customer experience grounded in the “Wendy’s Way” Model, resulting in A level restaurants.
Conducts restaurant evaluations to monitor and provide feedback on performance.
- Createsa company business plan that ladders up to the overall market plan with clear operational targets.
- Activates and develops action plans and strategies to deliver A level operations.
- Ensures all food safety procedures are executed according to brand, and health regulations.
- Financial Performance
- Financial performance of company restaurants to achieve planned profitability. Through leadership, coaching and direction of the team.
- Key management areas, Food, Labour, controllable costs, cash control.
- Execution of safety and security policies as related to risk.
- Ensures the use of all core systems to support financial result
- People Recruitment Development
- Partnering with HR, develops and executes a people recruitment plan that supports company restaurant growth plan and ongoing business needs.
- Partners with Training to develop and execute training plans that fuels the pipeline of trained leaders to support company restaurant growth.
- Manages the performance management processes for company restaurants, leveraging IPP, IDP, and proper escalation of any employee issues.
- Activates a productive, motivating workplace through coaching development and recognition.
The customers experience will never exceed the employees experience.
Builds the restaurant culture.
- Business Partnership Driving Company Results and Restaurant Count
- Partners with Marketing to develop and implement the markets plan to maximize sales and blunt competitor intrusion. In company restaurants.
- Partners with development and construction and HOO to deliver effective timely and successful company restaurant opens.
- Partners cross functionally on company related projects/ tests.
Qualifications
- Bachelor's Degree; MBA or Master's Degree
- Minimum 5 years’ experience with increasing responsibility in operations management, including experience in P&L management of multi-unit operators
- Proven successful track record in -related role, including supervisory role in, geographically dispersed restaurant organization
- Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
- Natural capacity to quickly establish and build effective relationships
- Strong influencing, consulting and communication skills; has the ability to influence, engage and motivate people
- Superior operating skills, financial and marketing acumen
Compensation: Competitive salary
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District Manager in Leeds employer: Schmidt Family Restaurant Group
At Wendy's, we pride ourselves on creating a fun and flexible work environment where everyone can be themselves. With a commitment to quality and respect for all individuals, we offer meaningful opportunities for growth and development, whether you're starting your career or looking for a part-time role. Join us in making a positive difference while serving our beloved customers with a smile!
Contact Details:
Schmidt Family Restaurant Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land District Manager in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Schmidt Family Restaurant Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Schmidt Family Restaurant Group
Don't be shy about reaching out to Schmidt Family Restaurant Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace District Manager in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Schmidt Family Restaurant Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Schmidt Family Restaurant Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
