At a Glance
- Tasks: Engage with customers and support the sales team in a dynamic office environment.
- Company: Join a leading company in the oil and gas industry focused on growth and sustainability.
- Benefits: Health, vision, and dental insurance from day one, plus flexible working arrangements.
- Other info: Diverse and inclusive workplace committed to employee growth and equal opportunities.
- Why this job: Kickstart your career with hands-on experience and make a real impact.
- Qualifications: Attention to detail, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 18000 - 25000 € per year.
Customer Service Apprentice Location: Dyce, UK. A great entry-level role for an individual looking for their first position in an office environment and an opportunity to start a career in the oil and gas industry.
What’s in it For You
- Make an impact and shape your career with a company that is passionate about growth.
- Support from an organisation that values diverse perspectives and ideas.
- Thrive in a company that prioritises sustainability, safety, and continuous improvement.
- Comprehensive benefits package and flexible working arrangements.
What You Will Do
- Liaise with customers and our internal regional sales team when enquiries are received.
- Prepare quotations for the Customer Services Manager for approval.
- Fully outline customer requirements in a Contract Review, ensuring all items, quantities and descriptions are correct.
- Act as the customer interface during outlined work (e.g., delivery updates, changes to purchase orders).
- Prepare Purchase Order Acknowledgement after reviewing Purchase Order terms and conditions.
- Track delivery and other milestone dates.
- Participate in daily Gemba walks and weekly production meetings to update and relay milestones to customers when required.
- Periodically answer telephones.
- Ensure all field service work is charged correctly, confirming expenses are charged back in a timely manner.
- Continuously update the history database.
- Request and gather customer feedback for KPIs.
Minimum Qualifications
- Attention to detail is imperative.
- Excellent organisational and interpersonal skills.
- Ability to prioritise workload and strong time‑management skills.
- Proficiency with core Microsoft Office programs.
Benefits
- Health, vision, and dental insurance for you and your dependents available from day one.
- Other benefits are available upon request.
Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, disability, or status as a covered veteran.
Equal Opportunity Employer SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
Customer Services Apprentice employer: Schlumberger Limited
Join ChampionX, soon to be part of SLB, where you can kickstart your career in the oil and gas industry as a Customer Services Apprentice in Dyce, UK. We offer a supportive work culture that values diverse perspectives, prioritises sustainability, and provides comprehensive benefits from day one, including health, vision, and dental insurance. With opportunities for personal growth and a commitment to inclusivity, you'll thrive in an environment that encourages continuous improvement and meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Apprentice
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the oil and gas industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ChampionX and SLB. Understand their values, especially around sustainability and diversity. This will help you show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Customer Services Apprentice, you'll need to liaise with customers and internal teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at ChampionX.
We think you need these skills to ace Customer Services Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Services Apprentice role. Highlight any relevant skills or experiences that show you’re a great fit for the job, especially your attention to detail and organisational skills.
Show Your Enthusiasm:Let your passion for the oil and gas industry shine through in your application. We love candidates who are excited about starting their career with us, so don’t be shy about sharing why this role appeals to you!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us see your communication skills right from the start, which is super important for this role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can consider you for the position. Plus, it’s super easy!
How to prepare for a job interview at Schlumberger Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Customer Services Apprentice. Familiarise yourself with tasks like liaising with customers and preparing quotations. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Skills
Highlight your organisational and interpersonal skills during the interview. Be prepared to give examples of how you've managed your time effectively or worked well in a team. This is crucial for a role that involves tracking deliveries and communicating with customers.
✨Prepare Questions
Think of insightful questions to ask the interviewer about the company culture and growth opportunities. This shows your interest in the role and helps you gauge if the company aligns with your career goals, especially in a dynamic field like oil and gas.
✨Be Yourself
Don’t forget to let your personality shine through! Companies like ChampionX value diverse perspectives, so being authentic can set you apart. Share your passion for customer service and how you can contribute to their commitment to sustainability and improvement.
