At a Glance
- Tasks: Lead and inspire a diverse team in luxury food and beverage outlets.
- Company: Join a prestigious hotel with a focus on exceptional guest experiences.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Opportunity to work with a passionate team and enhance your F&B expertise.
- Why this job: Make a real impact in a dynamic hospitality setting while developing your leadership skills.
- Qualifications: 3+ years in luxury hospitality and strong management experience required.
The predicted salary is between 30000 - 40000 € per year.
We are introducing a new Assistant Food & Beverage Manager role within the hotel, with a dedicated focus on the outlets located in the Manor House. The Assistant Food & Beverage Manager will take responsibility of the Old Manor House, including State Room Lounge, Bar 1745, Sunlaws, Drawing Room and the Conservatory for small events. We are looking for someone who is operationally focused and experienced in managing and developing a diverse team. The successful candidate will bring strong leadership, organisation, and a passion for food and beverage, ensuring the Manor House outlets operate efficiently and consistently to a high standard.
Your Key Responsibilities:
- You will take full responsibility for the day-to-day operation of all F&B outlets within the Old Manor House.
- You are responsible for the welcome and personal care of the guests, ensuring a consistent luxury and personalised guest experience.
- You are responsible for all the F&B activities within the Old Manor House in the hotel under the guidance of the F&B Operations Manager, including service, staff guidance and cost control.
- You will identify opportunities to enhance quality standards regarding food, set up and presentation.
- You will proactively manage guest feedback and guest recovery situations promptly and effectively.
- You will oversee cash handling and cash up procedures, ensuring that any queries are rectified with accounts in a timely manner.
- You will oversee the scheduling, time keeping and attendance for the department.
- You will lead, inspire and motivate the F&B team to make sure they exceed in their roles, through induction, training, management, empowerment, and development.
- You will take full responsibility for people management; including performance management, conduct, and engagement.
- You will assist the F&B Operations Manager in the recruitment and onboarding process for the team.
- Act as a role model, promoting a positive and professional working environment.
- You will keep up to date on the volume of business, respond to daily changes and prepare rotas and holiday plans and ensure team is positioned accordingly.
- You will ensure the careful handling of complaints and accidents, ensure first aid training is up to date.
- Support with training and implementation of HACCP, COSHH and fire procedures.
- Ensure all accidents, incidents, and complaints are handled appropriately and recorded in line with company policy.
- Take full responsibility for stock control, including ordering, storage, stock rotation, and wastage management. Ensure accurate stock levels are maintained and conduct regular stock takes. Implement controls to minimise waste and maximise profitability.
- Alongside the other Assistant F&B Manager you will lead the F&B Team in the absence of the F&B Operations Manager.
- Takeover of manager on duty (MOD) responsibilities, when necessary (service recovery and fire panel alarms), to represent the management and assist with guest situations.
Your Knowledge & Capabilities:
- You have a passion for delivering exceptional guest service.
- You have excellent communication skills, both verbal and written, with the ability to communicate effectively with people at all levels.
- You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships.
- You have proven organisational and leadership qualities.
- You are resilient and flexible to adapt your work schedule to the demands of the business.
- You are confident in handling guest complaints.
- You have proven experience with people management.
- You use your initiative and take a practical approach to problem solving.
- You are confident with completing administrative tasks and are proficient in Microsoft Office.
- You have good understanding of revenue and cost centres as well as profit and loss statements.
Proven Experience/Qualifications:
- Proven experience 3+ years within the luxury hospitality industry required.
- Management experience essential, preferably in a comparable position and F&B environment.
- You will have in-depth knowledge in wine, spirits and cocktails, preferably a WSET qualification 2 or above.
- Previous experience and knowledge of working with Micros and OpenTable desirable.
Assistant F&B Manager in Kelso employer: SCHLOSS Roxburghe
Join our prestigious hotel as an Assistant Food & Beverage Manager, where you will be part of a dynamic team dedicated to delivering exceptional guest experiences in the luxurious setting of the Manor House. We pride ourselves on fostering a supportive work culture that encourages personal and professional growth, offering comprehensive training and development opportunities to help you excel in your career. With a focus on teamwork and innovation, you'll enjoy a rewarding environment that values your contributions and passion for hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant F&B Manager in Kelso
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in F&B. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about your experiences and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're serious about joining the team!
✨Tip Number 4
Prepare for situational questions! Think about how you would handle guest complaints or manage a busy service. Practising these scenarios will help you feel more confident during the interview.
We think you need these skills to ace Assistant F&B Manager in Kelso
Some tips for your application 🫡
Show Your Passion for F&B:When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your enthusiasm and how you've contributed to creating exceptional guest experiences in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in luxury hospitality and people management, and don’t forget to mention any specific achievements that align with the responsibilities listed in the job description.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SCHLOSS Roxburghe
✨Know Your Outlets
Before the interview, make sure you research the specific outlets you'll be managing, like the State Room Lounge and Bar 1745. Familiarise yourself with their menus, service styles, and any recent events they've hosted. This shows your genuine interest and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a diverse team in previous roles. Think about specific challenges you faced and how you motivated your team to exceed expectations. This will demonstrate your capability to inspire and manage the F&B team effectively.
✨Be Guest-Centric
Highlight your passion for delivering exceptional guest service. Share stories where you turned a negative guest experience into a positive one. This will show that you understand the importance of guest satisfaction and are ready to handle complaints with confidence.
✨Understand Financials
Brush up on your knowledge of revenue management, cost control, and profit and loss statements. Be prepared to discuss how you've managed budgets or improved profitability in past roles. This will reassure them that you can handle the financial aspects of the Assistant F&B Manager position.
