At a Glance
- Tasks: Manage key customer relationships and ensure business growth in service and installation.
- Company: Join Schindler, a leader in enhancing urban life through innovative transport solutions.
- Benefits: Competitive salary, company car, 25 days holiday, and private medical cover.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Shape the future of urban accessibility while driving innovation and sustainability.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Warrington, England, United Kingdom
We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us.
We have an exciting opportunity for an experienced Key Account Manager to be based in our Warrington office to manage a number of key account customer relationships in order to ensure retention and growth of overall business volume and profitability on service and repair but also modernisation and new installation activity. This is a full time and permanent role.
Your main responsibilities:
- Developing mutually beneficial relationships between Schindler and the large key customer organisation.
- Establishing an ongoing proactive contact and communication process in order to be able to anticipate and respond to customer needs.
- Coordinating, preparing and renegotiating allocated contract tenders as needed.
- Reviewing and agreeing with legal/QS on special terms and conditions.
- Monitoring but not managing, Schindler operational performance (maintenance, repair, modernisation and new installation) and escalating non-performance to ensure swift resolution of problem areas.
- Acting as a single point of contact for the higher-level client to ensure fast and efficient solutions to key account issues.
- Representing the branches interests with the key account customer.
- Following the defined Schindler key account strategy and processes to ensure we deliver a total service to the client.
What you bring:
- Proven Operations or Sales Role preferably in the lift and escalator industry.
- Account Management experience.
- Commercial Awareness (contractual an advantage).
- Strong communication and relationship building skills.
- Ability to influence and interact with both external and internal customers.
- Ability to follow process and Company Values.
- Instinct to search to improve relationship/process/situation.
- To operate in an entrepreneurial manner but within boundaries.
- Happy to travel if needed.
What’s in it for you?
- Competitive salary with a discretionary annual bonus.
- Company car or allowance (for eligible roles).
- 25 days’ holiday plus bank holidays, and an annual paid volunteering day.
- Pension scheme with 6% company contribution.
- Comprehensive life assurance.
- Enhanced family leave.
- Private medical cover with a trusted provider, plus 24/7 virtual GP access.
- Employee Assistance Programme offering confidential support.
- Free eye tests and eyewear discounts.
- Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts.
We Elevate… Your Career. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Key Account Manager in Warrington employer: Schindler
At Schindler, we pride ourselves on being an exceptional employer, offering a supportive work culture in Birmingham that prioritises innovation, safety, and ethical standards. Our Lift Service Engineers enjoy a competitive salary, comprehensive benefits including private medical cover and enhanced family leave, and ample opportunities for professional growth while contributing to the accessibility and sustainability of urban life. Join us to be part of a team that values diversity and empowers you to make a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Warrington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Schindler, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Schindler. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in Warrington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Schindler:When writing your cover letter, make sure to tailor your message specifically for Schindler. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Schindler
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Schindler that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Schindler that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Schindler’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
