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For Companies At a Glance
- Tasks: Handle calls and provide top-notch service to business customers.
- Company: Global leader in mobility solutions with a strong commitment to community accessibility.
- Benefits: Market-leading benefits, flexible hours, and a supportive team environment.
- Why this job: Join a dedicated team and make a real difference in enhancing community mobility.
- Qualifications: Call centre experience and excellent communication skills required.
- Other info: Opportunity for career growth in a dynamic and rewarding environment.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in mobility solutions seeks a Customer Care Centre Advisor in Coventry. This full-time role requires you to handle inbound and outbound calls, ensuring excellent service and adherence to strict KPI targets. You will assist business customers and internal teams, fostering relationships and resolving issues.
The ideal candidate will have:
- Call centre experience
- Strong communication skills
- Flexibility to work various hours
Join a committed team and enjoy market-leading benefits as you enhance community accessibility.
Customer Care Centre Specialist in Coventry employer: Schindler Management Ltd.
Contact Detail:
Schindler Management Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Centre Specialist in Coventry
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in what we do and how you can contribute to enhancing community accessibility.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls, we recommend doing mock interviews or role-playing scenarios with friends to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your call centre experience. Think of specific examples where you’ve resolved issues or exceeded KPI targets. We love hearing about real-life situations that demonstrate your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the details about the role there!
We think you need these skills to ace Customer Care Centre Specialist in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your call centre experience and strong communication skills. We want to see how your background aligns with the role of a Customer Care Centre Specialist, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. We appreciate candidates who are adaptable and ready to meet the needs of our business customers.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Schindler Management Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent developments in mobility solutions. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Call Centre Experience
Be ready to discuss your previous call centre roles in detail. Highlight specific situations where you successfully handled customer queries or resolved issues, as this will demonstrate your capability to meet their strict KPI targets.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will allow you to respond more effectively and show that you value communication, which is crucial for a Customer Care Centre Specialist.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Share examples of how you've adapted to changing schedules in the past, showcasing your willingness to meet the needs of the team.
