Service & Callout Engineer

Service & Callout Engineer

Coventry Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Service & Callout Engineer, maintaining and repairing lift equipment.
  • Company: Schindler enhances urban life with innovative elevators and escalators since 1874.
  • Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
  • Why this job: Make a real impact on community accessibility while working in a dynamic environment.
  • Qualifications: NVQ level 3 in Lift maintenance and proven experience in servicing required.
  • Other info: Night call is mandatory; must reside in the East Midlands for logistical reasons.

The predicted salary is between 30000 - 42000 £ per year.

Company description:

Location: Coventry,England,United Kingdom
Job ID: 81256

We Elevate… Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, youll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you dontjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874.

Job description:

We are looking to recruit a Service & Callout Engineer to join our Team based out of our Coventry Office and covering the East Midlands area. The successful candidate will be experienced in third party equipment and majors preferred. They must have driving licence and ability to be self-motivated, able to work on own. Night call is mandatory.The engineer will ideally reside in nominated region for logistical reasons. This is a full time and permanent role.

Duties & Responsibilities:

  • Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA etc)
  • To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning
  • Checking the lift function as part of maintenance, checks to include, speed, motor start/stop, weight, noise temperature and power supply using approved company issued tooling and protective equipment
  • Carry out the routine inspection, adjustment, of lift installations in accordance with approved procedures. Reinstate lift and complete service log cards and PDA
  • Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service. Competence is required to make effective use of written or graphical information
  • All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current company and UK legal requirements
  • Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour at all times
  • Employee must adhere to the use of a handheld device for reporting work activities and any future technology introduced to enhance real time reporting

Profile description:

Candidate Requirements:

  • Proven experience in Lift Servicing/ Maintenance/ Repairs preferred
  • Qualified to NVQ level 3 minimum in Lift maintenance
  • The ability to work under pressure and to deadlines
  • Flexibility
  • Good problem solving skills
  • Good communication skills at different levels (client/Inspectors/Managers)
  • Full UK driving License required

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Service & Callout Engineer employer: Schindler Limited

At Schindler, we pride ourselves on being an exceptional employer, offering our Service & Callout Engineers a dynamic work environment in Coventry that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a strong focus on safety and ethical standards, ensuring that you not only contribute to enhancing urban life but also thrive in your career. Join us to be part of a legacy that values inclusivity and sustainability while enjoying the benefits of a supportive team culture.
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Contact Detail:

Schindler Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service & Callout Engineer

✨Tip Number 1

Familiarise yourself with the latest technologies and trends in lift servicing and maintenance. This will not only enhance your knowledge but also show potential employers that you are proactive and committed to staying updated in your field.

✨Tip Number 2

Network with professionals in the elevator industry, especially those who work at Schindler or similar companies. Attend industry events or join relevant online forums to connect with others and learn about job openings before they are advertised.

✨Tip Number 3

Prepare for potential interviews by practising common technical questions related to lift servicing and repairs. Being able to demonstrate your problem-solving skills and technical knowledge will set you apart from other candidates.

✨Tip Number 4

Make sure to highlight your flexibility and ability to work under pressure during any discussions with recruiters. These traits are crucial for a Service & Callout Engineer, especially when dealing with breakdowns and urgent repairs.

We think you need these skills to ace Service & Callout Engineer

Lift Servicing and Maintenance
Fault Finding and Diagnostic Procedures
Technical Manual Interpretation
Routine Inspection and Adjustment
Problem-Solving Skills
Communication Skills
Time Management
Health and Safety Compliance
Self-Motivation
Driving License
Use of Handheld Devices for Reporting
Flexibility
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service & Callout Engineer position. Tailor your application to highlight relevant experience in lift servicing, maintenance, and repairs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in lift servicing and maintenance. Mention any specific projects or roles where you demonstrated problem-solving skills and the ability to work under pressure.

Showcase Qualifications: Make sure to clearly state your qualifications, especially if you hold an NVQ level 3 in lift maintenance. Include any additional certifications that may be relevant to the role.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your skills and experience but also conveys your enthusiasm for the role and the company. Mention how you align with their values of innovation, safety, and ethical standards.

How to prepare for a job interview at Schindler Limited

✨Showcase Your Technical Skills

Make sure to highlight your experience with lift servicing, maintenance, and repairs during the interview. Be prepared to discuss specific examples of how you've successfully diagnosed and resolved issues in the past.

✨Demonstrate Problem-Solving Abilities

Since the role requires good problem-solving skills, think of scenarios where you faced challenges and how you overcame them. This will show your potential employer that you can handle pressure and find effective solutions.

✨Communicate Effectively

Good communication is key in this role. Practice explaining technical concepts in a way that non-technical people can understand. This will demonstrate your ability to interact with clients, inspectors, and managers.

✨Understand Health & Safety Protocols

Familiarise yourself with health and safety regulations related to lift maintenance. Be ready to discuss how you prioritise safety in your work and provide examples of how you've adhered to these protocols in previous roles.

Service & Callout Engineer
Schindler Limited
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