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- Tasks: Manage key account information and provide top-notch customer service.
- Company: Join Schindler, a leader in urban mobility since 1874, enhancing lives daily.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a team that values innovation, ethics, and community impact.
- Qualifications: Administrative experience and proficiency in MS Office are essential.
- Other info: Work independently while contributing to a collaborative team environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Warrington, England, United Kingdom
Job ID: 82724
We Elevate… Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, youll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you dont just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Job description:
We are looking to recruit a Key Account Administrator to be based in our Warrington Office on a full time and permanent basis working from Monday through to Friday. The successful candidate will be responsible for managing and maintaining key account information, working on their own with minimal supervision and utilising initiative.
What you\’ll be doing:
- Preparing documentation, and producing reports for meetings
- Prepare for and attend key account management meetings when required
- Take and screen calls, enquiries and requests, and handle appropriately
- Deal with incoming email and often correspond on behalf of management efficiently and professionally
- Keep the clients up to date with all issues regarding their contract and follow up on any requests
- Respond to clients needs promptly and be the first point of call ensuring customer service is paramount
- Maintenance of files, assisting with worksheets, schedules, and other service-related documents
- General administrative duties – including typing correspondence, dictation, record keeping etc
- Keeping the in-house system up to date and updating customer service portals to ensure we adhere to KPIs & SLAs
- Producing client invoice applications and preparing and sending accurate sales invoices
- Communicating professionally with all people and departments both externally and internally
- Logging & processing callouts / maintenance and liaising with engineers to ensure completion
Profile description:
What we\’re looking for:
- Proven administrative experience in a similar role is essential
- Proficient use of MS Office Systems (Excel, Word & PowerPoint)
- High attention to detail, strong organisational skills and the ability to multi-task
- Strong verbal communication and written skills
- Ability to work under pressure to demanding deadlines without compromising on accuracy
- Experience of dealing directly with internal and external clients
- Relationship building skills (internal and external) and be a team player
- Highly organised, proactive with the ability to work as a Team as well as on own initiative
- Good planning and time management skills
- Able to resolve conflicting demands to ensure good customer service
- Working with minimal supervision and utilising initiative
Locations
Key Accounts Manager in Warrington, Cheshire employer: Schindler Limited
Contact Detail:
Schindler Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Manager in Warrington, Cheshire
✨Tip Number 1
Familiarise yourself with the key account management process. Understanding how to maintain and manage client relationships will give you an edge in interviews, as you'll be able to discuss relevant strategies and examples.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel and PowerPoint. Being proficient in these tools is crucial for preparing reports and presentations, so consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 3
Practice your verbal communication skills. Since you'll be dealing with clients and internal teams, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for managing multiple accounts. This will demonstrate your ability to handle conflicting demands and prioritise tasks effectively during the interview.
We think you need these skills to ace Key Accounts Manager in Warrington, Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that match the Key Accounts Manager role. Emphasise your proficiency in MS Office, attention to detail, and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's mission and values. Mention specific examples from your past experiences that demonstrate your ability to handle key account management and customer service effectively.
Highlight Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that illustrate how you've successfully communicated with clients and colleagues in previous positions.
Showcase Initiative and Organisation: In your application, include instances where you took initiative or demonstrated strong organisational skills. This could be through managing projects, improving processes, or handling client requests efficiently.
How to prepare for a job interview at Schindler Limited
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've managed key accounts or similar responsibilities, as this will demonstrate your capability for the role.
✨Demonstrate Proficiency in MS Office
Since proficiency in MS Office is essential for this position, be ready to talk about your experience with Excel, Word, and PowerPoint. You might even want to mention any specific projects where you used these tools effectively.
✨Emphasise Communication Skills
Strong verbal and written communication skills are crucial for this role. Prepare to provide examples of how you've successfully communicated with clients or colleagues in the past, especially in high-pressure situations.
✨Highlight Your Organisational Abilities
Given the need for strong organisational skills, think of instances where you've successfully managed multiple tasks or deadlines. Discuss how you prioritise your workload and ensure accuracy while working under pressure.
