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- Tasks: Supervise installation processes and ensure targets are met for quality and cost.
- Company: Join Schindler, a leader in urban mobility, enhancing lives since 1874.
- Benefits: Enjoy a permanent role with opportunities for training and development.
- Why this job: Make a real impact on communities while working in a supportive team environment.
- Qualifications: NVQ or HND required; experience in installation and team management preferred.
- Other info: Full driving licence and safety training certification needed; creative problem solvers welcome!
The predicted salary is between 36000 - 60000 £ per year.
We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
We are currently recruiting for a Field Manager to join the Team based out of our Addlestone Office covering London & The South. The successful applicant will be responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so. The NI Field Manager is accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service. This is a permanent and full time role.
Duties & Responsibilities:
- Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)
- Ensure labour planning and appointment of Sub-Contract labour as required
- Proactively and promptly address any problems that arise on site
- Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs
- Timely submission and management of fitters timesheets
- Responsible for actioning and closing out retrofits
- Safety audits, safety walks and near miss reporting all in line with the safety manifesto
- Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team
- Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required
- All fitters recruitment and training, development and disciplinary matters
- Timely planning and organising of all deliveries of materials and tooling to site
- In conjunction with the Projects Manager, agreement of sub-contract Modernisation costs and submission of quotations to the Projects Manager
- Raising of all standard letters with admin team and maintaining contract tracking sheets
- Booking of all tests/re checks/technical assists and closing out items identified on OILs
- Timely submission of all handover documentation of completed lifts to customer and EI
Candidate Requirements:
- Possess a NVQ or HND
- Proven experience as an installation engineer
- Experience of managing a small team
- Successful track record of achievement and delivery
- Proven ability to obtain results through effective team management and motivation of team members
- An awareness and experience of managing Health and Safety regulations and processes
- Having a sound knowledge of the N.I. Business within the Lift Industry is desirable
- Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation
- Full valid driving licence
- Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)
- Safepass card holder
- Possess the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives
- A good commercial awareness, being able to mitigate problems arising
- Excellent communication, customer service and man management skills
- A working knowledge of SAP processes is desirable
- Sound lift knowledge and ability to read and understand technical drawings
- Ability to plan, organise and follow up to ensure compliance to agreed action plans
- Innovative and proactive approach to work with high attention to detail and the ability to work under pressure
Field Manager employer: Schindler Limited
Contact Detail:
Schindler Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager
✨Tip Number 1
Familiarise yourself with the lift installation industry, especially the specific standards and regulations that apply in the UK. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the lift and escalator industry. Attend relevant events or join online forums where you can connect with current employees at Schindler or similar companies. This could provide you with insider information and potentially a referral.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects effectively. Be ready to share specific examples of how you've successfully led a team to meet targets, as this is crucial for the Field Manager role.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've addressed challenges on-site. Highlight your ability to analyse root causes and implement corrective actions, as this aligns with the responsibilities of the position.
We think you need these skills to ace Field Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing teams and installation processes. Use specific examples that demonstrate your ability to meet targets and ensure quality.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Manager role and how your background aligns with the company's mission of enhancing urban life. Mention your understanding of health and safety regulations and your experience in the lift industry.
Highlight Relevant Qualifications: Clearly state your NVQ or HND qualifications and any other relevant certifications, such as the Site Managers Safety Training Scheme Certificate. This will show you meet the essential requirements for the role.
Showcase Leadership Skills: Provide examples of how you've successfully managed teams in the past. Highlight your communication skills and ability to motivate team members, as these are crucial for the Field Manager position.
How to prepare for a job interview at Schindler Limited
✨Showcase Your Leadership Skills
As a Field Manager, you'll be responsible for supervising a team. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and any challenges you've faced. Highlight specific examples where your leadership made a difference.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with the lift installation process and relevant safety regulations. Be ready to discuss your understanding of current standards and legislation in the lift industry. This will show that you have the technical expertise required for the role.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle unexpected issues on site. Think of examples from your past where you successfully identified root causes and implemented corrective actions. This will demonstrate your proactive approach and ability to think on your feet.
✨Emphasise Customer Service Skills
Customer satisfaction is key in this role. Be prepared to talk about how you've ensured high levels of customer service in previous positions. Share specific instances where you went above and beyond to meet client expectations.
