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- Tasks: Manage key customer relationships to boost business growth and profitability.
- Company: Join Schindler, a leader in urban mobility, enhancing lives since 1874.
- Benefits: Enjoy competitive salary, 25 days leave, car allowance, and private healthcare.
- Why this job: Shape the future of urban life while working in a supportive and innovative environment.
- Qualifications: Experience in operations or sales, preferably in the lift and escalator industry.
- Other info: Flexible location options available; full-time permanent role.
The predicted salary is between 36000 - 60000 £ per year.
Company description:
Location: Addlestone,England,United Kingdom
Job ID:82867
We Elevate… Quality of urban life
Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, youll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you dontjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874.
Job description:
We have an exciting opportunity for an experienced Key Account Manager to manage a number of key account customer relationships in order to ensure retention and growth of overall business volume and profitability on service and repair but also modernisation and new installation activity. We are open to location but would consider applications from candidates based near either our Bathgate, Warrington, Coventry or Addlestone Offices. This is a full time and permanent role
What you\’ll be doing:
- Developing mutually beneficial relationships between Schindler and the large key customer organisation at all levels
- Establishing an ongoing proactive contact and communication process in order to be able to anticipate and respond to customer needs
- Coordinating, prepare and renegotiate allocated contract tenders as needed
- Reviewing and agree with legal/QS on special terms and conditions
- Monitoing but not managing, Schindler operational performance (maintenance, repair, modernisation and new installation) and escalate non-performance to ensure swift resolution of problem areas
- Acting as a single point of contact for the higher-level client to ensure fast and efficient solutions to key account issues
- Representing the branches interests with the key account customer
- Following the defined Schindler key account strategy and processes to ensure we deliver a total service to the client
- Managing your dedicated Key Account administrator to deliver the most efficient and informative reports and service to the meet the customers needs
- Working in accordance with established Company Occupational Health, Safety and Environmental policies, procedures and Schindler Core Values to ensure compliance with current UK legal requirements and Schindler Group Safety requirements
- Attending all relevant Training Sessions
- Carrying out all works in accordance with the Companys Quality Corporate Policy
- Contributing to the Companys Safety Objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its Safety Management System
Profile description:
What we\’re looking for:
- Proven Operations or Sales Role preferably in the lift and escalator industry
- Account Management experience
- Commercial Awareness (contractual an advantage)
- Strong communication and relationship building skills
- Ability to influence and interact with both external and internal customers
- Ability to follow process and Company Values
- Instinct to search to improve relationship/process/situation
- To operate in an entrepreneurial manner but within boundaries
Why Work for us:
- Youll receive a competitive salary
- 25 Days Annual Leave plus Bank Holidays, 33 in total
- Car or Car Allowance
- 15 % Company Annual Performancer Related Bonus
- Single Option BUPA Private Healthcare
- Employer Contributory Pension and Life Assurance
- Various Discounts and Benefits Schemes
EI Key Account Manager in Addlestone employer: Schindler Limited
Contact Detail:
Schindler Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EI Key Account Manager in Addlestone
✨Tip Number 1
Familiarise yourself with Schindler's key account strategy and processes. Understanding their approach will help you align your experience with their expectations, showcasing how you can contribute to their goals.
✨Tip Number 2
Network within the lift and escalator industry. Attend relevant events or join online forums to connect with professionals who may provide insights or referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts in the past. Highlight your ability to build relationships and resolve issues quickly, as these are crucial for this role.
✨Tip Number 4
Research current trends and challenges in the lift and escalator industry. Being knowledgeable about the market will demonstrate your commercial awareness and ability to contribute to Schindler's success.
We think you need these skills to ace EI Key Account Manager in Addlestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the lift and escalator industry. Use specific examples that demonstrate your ability to build relationships and manage key accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Schindler's values and how your skills align with their needs. Mention your commercial awareness and any relevant achievements in previous roles.
Highlight Key Skills: In your application, emphasise your strong communication and relationship-building skills. Provide examples of how you've successfully influenced stakeholders and resolved issues in past positions.
Show Enthusiasm for the Role: Convey your passion for enhancing urban life through innovative solutions. Explain why you are excited about the opportunity to work with Schindler and how you can contribute to their mission.
How to prepare for a job interview at Schindler Limited
✨Research the Company
Before your interview, take some time to understand Schindler's mission and values. Familiarise yourself with their products and services, especially in the lift and escalator industry. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Account Management Skills
Be prepared to discuss your previous experience in account management, particularly in the lift and escalator sector. Highlight specific examples where you've successfully built relationships with key clients and how you've contributed to business growth and customer satisfaction.
✨Demonstrate Commercial Awareness
Since the role requires a strong understanding of commercial aspects, be ready to talk about your experience with contracts and negotiations. Discuss any relevant situations where you've had to navigate complex contractual terms or improve profitability for your previous employers.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the company's future projects, their approach to client relationships, or how they measure success in this position.
