At a Glance
- Tasks: Manage key customer relationships and ensure business growth in service and installation.
- Company: Join Schindler, a leader in enhancing urban life through innovative transport solutions.
- Benefits: Competitive salary, bonus, company car, generous holiday, and private medical cover.
- Other info: Be part of a diverse team shaping the future of sustainable cities.
- Why this job: Make a real impact on communities while driving innovation and sustainability.
- Qualifications: Experience in operations or sales, strong communication, and relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
We have an exciting opportunity for an experienced Key Account Manager to be based in our Warrington office to manage a number of key account customer relationships in order to ensure retention and growth of overall business volume and profitability on service and repair but also modernisation and new installation activity. This is a full time and permanent role.
Your main responsibilities:
- Developing mutually beneficial relationships between Schindler and the large key customer organisation.
- Establishing an ongoing proactive contact and communication process in order to be able to anticipate and respond to customer needs.
- Coordinating, preparing and renegotiating allocated contract tenders as needed.
- Reviewing and agreeing with legal/QS on special terms and conditions.
- Monitoring but not managing, Schindler operational performance (maintenance, repair, modernisation and new installation) and elevating non-performance to ensure swift resolution of problem areas.
- Acting as a single point of contact for the higher-level client to ensure fast and efficient solutions to key account issues.
- Representing the branches interests with the key account customer.
- Following the defined Schindler key account strategy and processes to ensure we deliver a total service to the client.
What you bring:
- Proven Operations or Sales Role preferably in the lift and escalator industry.
- Commercial Awareness (contractual an advantage).
- Strong communication and relationship building skills.
- Ability to influence and interact with both external and internal customers.
- Ability to follow process and Company Values.
- Instinct to search to improve relationship/process/situation.
- To operate in an entrepreneurial manner but within boundaries.
- Happy to travel if needed.
What’s in it for you?
- Competitive salary with a discretionary annual bonus.
- Company car or allowance (for eligible roles).
- 25 days’ holiday plus bank holidays, and an annual paid volunteering day.
- Pension scheme with 6% company contribution.
- Enhanced family leave.
- Private medical cover with a trusted provider, plus 24/7 virtual GP access.
- Employee Assistance Programme offering confidential support.
- Free eye tests and eyewear discounts.
- Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts.
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler!
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
Key Account Manager in Warrington employer: Schindler Group
Schindler Group is an exceptional employer, offering a dynamic work culture that prioritises innovation and sustainability in the lift industry. Located in the West Midlands, employees benefit from competitive salaries, annual bonuses, and comprehensive health coverage, alongside ample opportunities for professional growth and development. Join us to make a meaningful impact on urban life while advancing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Warrington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Schindler Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Schindler Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in Warrington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Schindler Group:When writing your cover letter, make sure to tailor your message specifically for Schindler Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Schindler Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Schindler Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Schindler Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Schindler Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
