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For Companies At a Glance
- Tasks: Lead a service business unit, managing customer relations and ensuring operational excellence.
- Company: Join Schindler, a leader in urban mobility, enhancing lives through innovative transport solutions.
- Benefits: Enjoy career development resources, a diverse culture, and the chance to make a real impact.
- Why this job: Shape the future of urban life while working in a supportive and inclusive environment.
- Qualifications: Degree or equivalent experience, with 5-7 years in service management and strong communication skills.
- Other info: Some travel may be required; join a team that values your unique perspectives.
The predicted salary is between 36000 - 60000 £ per year.
Location: Coventry, England, United Kingdom
We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Candidate Requirements:
- Degree qualified or equivalent in a relevant technical or business discipline
- Proven track record of running a service business unit (five to seven years) in a related industry
- Proven track record in managing the customer interface
- Proven experience in a management/leadership role
- Proven experience of P&L responsibility
- Knowledge of the lift industry or facilities management
- Proven technical and commercial awareness as it relates to the lift industry would be desirable
- SAP experience beneficial
- Excellent communicator with the ability to build networks and relationships with internal and external customers
- Sound decision-making and problem-solving skills
- Strong attention to detail and excellent written and verbal communication skills
- The ability to work under pressure and meet deadlines
- Some travel may be required
Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We support your growth by offering the resources you need to develop your skills and access a rewarding career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote inclusion, celebrate diversity, and ensure everyone feels valued. Become part of our team, help us enhance quality of life, and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler!
At Schindler Group, we value inclusion and diversity, and practice equity to create equal opportunities for all. We ensure that all qualified applicants receive consideration for employment regardless of age, race, ethnic background, color, religious affiliation, union membership, gender, gender identity, sexual orientation, marital status, national origin, genetics, health, or disability.
Service Leader employer: Schindler Group
Contact Detail:
Schindler Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader
✨Tip Number 1
Familiarise yourself with the lift industry and its key players. Understanding the market dynamics and current trends will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the lift and facilities management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge during the hiring process.
✨Tip Number 3
Brush up on your P&L management skills. Since this role requires financial oversight, being able to discuss your experience with budgets and profitability in detail will be crucial during discussions.
✨Tip Number 4
Prepare examples of your leadership experience that highlight your ability to manage teams and customer relationships effectively. Being able to share specific scenarios where you've successfully navigated challenges will showcase your suitability for the Service Leader position.
We think you need these skills to ace Service Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in managing service business units, particularly in the lift industry or facilities management. Emphasise your leadership roles and any P&L responsibilities you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing urban life through innovation and safety. Mention specific examples of how you've successfully managed customer interfaces and built relationships in previous roles.
Highlight Key Skills: In your application, clearly outline your decision-making and problem-solving skills. Provide examples of how you've worked under pressure and met deadlines, as these are crucial for the Service Leader role.
Showcase Communication Abilities: Since excellent communication is vital for this position, include instances where you've effectively communicated with internal and external customers. This could be through presentations, reports, or team collaborations.
How to prepare for a job interview at Schindler Group
✨Showcase Your Leadership Experience
As a Service Leader, you'll need to demonstrate your proven experience in management and leadership roles. Be prepared to discuss specific examples of how you've successfully led teams, managed customer interfaces, and driven business results in your previous positions.
✨Understand the Lift Industry
Familiarise yourself with the lift industry and facilities management. Research current trends, challenges, and innovations within the sector. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Highlight Your Communication Skills
Excellent communication is key for this role. Prepare to provide examples of how you've built networks and relationships with both internal and external customers. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you've faced challenges and how you approached problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your decision-making skills and attention to detail.
