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- Tasks: Manage key account information and provide top-notch customer service.
- Company: Join Schindler Group, enhancing urban life with innovative transport solutions since 1874.
- Benefits: Enjoy a supportive culture, career development opportunities, and a diverse work environment.
- Why this job: Make a real impact on communities while working in a dynamic and inclusive team.
- Qualifications: Administrative experience and proficiency in MS Office are essential; strong communication skills required.
- Other info: This is a full-time, permanent role based in Warrington, England.
The predicted salary is between 30000 - 42000 £ per year.
Location: Warrington,England,United Kingdom
Job ID:82724
We Elevate… Quality of urban life
Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you don’tjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874.
Join us as a
Key Accounts
We are looking to recruit a Key Account Administrator to be based in our Warrington Office on a full time and permanent basis working from Monday through to Friday. The successful candidate will be responsible for managing and maintaining key account information, working on their own with minimal supervision and utilising initiative.
What you\’ll be doing:
- Preparing documentation, and producing reports for meetings
- Prepare for and attend key account management meetings when required
- Take and screen calls, enquiries and requests, and handle appropriately
- Deal with incoming email and often correspond on behalf of management efficiently and professionally
- Keep the clients up to date with all issues regarding their contract and follow up on any requests
- Respond to clients needs promptly and be the first point of call ensuring customer service is paramount
- Maintenance of files, assisting with worksheets, schedules, and other service-related documents
- General administrative duties – including typing correspondence, dictation, record keeping etc
- Keeping the in-house system up to date and updating customer service portals to ensure we adhere to KPIs & SLAs
- Producing client invoice applications and preparing and sending accurate sales invoices
- Communicating professionally with all people and departments both externally and internally
- Logging & processing callouts / maintenance and liaising with engineers to ensure completion
What we\’re looking for:
- Proven administrative experience in a similar role is essential
- Proficient use of MS Office Systems (Excel, Word & PowerPoint)
- High attention to detail, strong organisational skills and the ability to multi-task
- Strong verbal communication and written skills
- Ability to work under pressure to demanding deadlines without compromising on accuracy
- Experience of dealing directly with internal and external clients
- Relationship building skills (internal and external) and be a team player
- Highly organised, proactive with the ability to work as a Team as well as on own initiative
- Good planning and time management skills
- Able to resolve conflicting demands to ensure good customer service
- Working with minimal supervision and utilising initiative
What’s in it for you?
- Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
We Elevate… Your Career
Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website .
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
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Key Accounts Job Details | Schindler Group employer: Schindler Group
Contact Detail:
Schindler Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Job Details | Schindler Group
✨Tip Number 1
Familiarise yourself with Schindler's products and services. Understanding their elevators, escalators, and moving walks will not only help you in interviews but also show your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Schindler. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Key Account Administrator role.
✨Tip Number 3
Prepare to discuss your organisational skills and experience in managing client relationships. Be ready to share specific examples of how you've successfully handled multiple tasks under pressure, as this is crucial for the role.
✨Tip Number 4
Demonstrate your proficiency in MS Office during the interview. You might be asked to perform tasks or answer questions related to Excel, Word, and PowerPoint, so being well-prepared will give you an edge.
We think you need these skills to ace Key Accounts Job Details | Schindler Group
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Key Account Administrator position. Tailor your application to highlight relevant experience and skills that match what Schindler Group is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven administrative experience and proficiency in MS Office systems. Provide specific examples of how you've successfully managed key accounts or similar tasks in previous roles.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, make sure to demonstrate these in your application. Use clear and professional language, and consider including examples of how you've effectively communicated with clients or colleagues in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Schindler Group and how your values align with their mission to enhance quality of life and promote sustainability.
How to prepare for a job interview at Schindler Group
✨Know the Company
Before your interview, take some time to research Schindler Group. Understand their products, values, and recent developments. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise your administrative experience and any relevant skills that align with the Key Account Administrator role. Be prepared to discuss specific examples of how you've successfully managed client relationships or handled administrative tasks.
✨Demonstrate Communication Skills
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to respond to hypothetical client scenarios, so think about how you would handle various situations professionally.
✨Showcase Your Organisational Skills
The ability to multi-task and stay organised is crucial for this position. Prepare to discuss how you manage your time and prioritise tasks, especially under pressure. Providing examples from past experiences can illustrate your capabilities effectively.
