Schindler Group in Coventry is hiring a customer-focused Contact Centre Advisor to be the first point of contact for customers, engineers and internal stakeholders, handling inbound and outbound communications while delivering service against KPIs and SLAs.
You will bring experience in a contact centre, strong communication, IT and CRM skills, and the ability to stay calm during emergencies or complaints. Evening and weekend rota work is required.
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Contact Centre Advisor — Customer Care Champion in Coventry employer: Schindler Group
At Schindler Ltd (UK), we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and career development. As an Escalator Service Engineer in London, you'll enjoy a competitive benefits package, including a company van, generous holiday allowance, and private medical cover, all while contributing to meaningful projects that enhance urban mobility and community accessibility. Join us to be part of a legacy of innovation and excellence, where your skills are valued and your growth is nurtured.
