Credit Controller in Warrington

Location: Warrington, England, United Kingdom

We Elevate… Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Your Main Responsibilities

• As Credit Controller for Rubax Lifts Ltd, you will be responsible for managing and ensuring the efficient collection of the company’s receivables.
• This role requires proactive engagement with other departments and direct interaction with clients to ensure the timely collection of outstanding invoices.
• Reporting to the Credit Control Team Leader and as a member of the Order to Cash Team, you will play a key role in delivering the company’s working capital targets and supporting long‑term cash collection initiatives.
• You will also collaborate closely with the wider Schindler finance community to ensure alignment with Group credit policies, standards, and reporting requirements.
• The role offers opportunities for personal and professional growth within both the local and global Schindler organisation, as well as the chance to work with a supportive and dynamic team.

Key Requirements

• Maintain a robust credit control system and procedure, ensuring they align with the company's financial policy.
• Monitor debtor balances to ensure a reduction in debtors' days.
• Manage the collection of payments and customer accounts.
• Complete daily cash allocation via Sage / bespoke system called CASH.
• Foster and maintain high‑quality relationships with clients and internal stakeholders.
• Monitor and manage client credit limits and ensure risk is minimised.
• Regularly report and present to management on outstanding issues, informing them of potential debtor problems.
• Work closely with the sales and customer service departments to resolve outstanding queries.
• Ensure that debts are paid in a timely manner, meeting set targets for overdue debt.
• Initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion.
• Regularly review and improve the company's credit control procedures.
• Lead effective cash collection calls with the ops leader and ops admin to ensure actions are understood and followed through.
• Provide up‑to‑date assessment of recurring slow / failed payers for potential operational service amendments / stops.
• Take ownership and lead corrective actions when performance falls below agreed standards.
• Manage complex disputes and escalate higher‑level disputes to the Team Leader.
• Responsible for (working alongside Treasury) achieving nil unallocated cash.
• Making available bad debt write‑off proposals with the proven collection effort and present to the management team.
• Responsible for establishing, documenting and maintaining all Standard Operating Procedures for an optimized credit control operation.

What You Bring

• There is significant interaction with key operational stakeholders across the business, so strong and clear communication (verbal and written) is necessary.
• Managing third‑party debt recovery agents.
• Proven work experience 3 year + as a Credit Controller, preferably within the engineering industry.
• Proficient use of Office 365 (Excel, Word, PowerPoint, Outlook). SAP experience and Power BI will be highly regarded.
• Construction, Services and related industries preferred.

What’s in it for you?

• Join our purpose‑driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.