At a Glance
- Tasks: Manage credit control systems and foster relationships with clients to ensure timely payments.
- Company: Join Schindler, a leader in enhancing urban life through innovative transport solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical cover, and more.
- Why this job: Make a real impact on communities while developing your career in a supportive environment.
- Qualifications: 3+ years as a Credit Controller, strong communication skills, and proficiency in Office 365.
- Other info: Be part of a diverse team shaping sustainable cities for the future.
The predicted salary is between 36000 - 60000 £ per year.
Location: Addlestone, England, United Kingdom
We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us.
Responsibilities:
- Maintain a robust credit control system and procedure, ensuring they align with the company's financial policy.
- Monitor debtor balances to ensure a reduction in debtors' days.
- Manage the collection of payments and customer accounts.
- Foster and maintain high-quality relationships with clients and internal stakeholders.
- Monitor and manage client credit limits and ensure risk is minimised.
- Regularly report and present to management on outstanding issues, informing them of potential debtor problems.
- Work closely with the sales and customer service departments to resolve outstanding queries.
- Ensure that debts are paid in a timely manner, meeting set targets for overdue debt.
- Initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion.
- Regularly review and improve the company's credit control procedures.
- Lead effective cash collection calls with the ops leader and ops Admin to ensure actions are understood and followed through.
- Provide up-to-date assessment of recurring slow / failed payers for potential operational service amendments / stops.
- Take ownership and lead corrective actions when performance falls below agreed standards.
- Manage complex disputes and escalate higher-level disputes to the Team Leader.
- Responsible for (working alongside Treasury) achieving nil unallocated cash.
- Make available bad debt write-off proposals with the proven collection effort and present to the management team.
- Responsible for establishing, documenting and maintaining all Standard Operating Procedures for an optimized credit control operation.
What You Bring:
- There is significant interaction with key operational stakeholders across the business, so strong and clear communication (verbal and written) is necessary.
- Managing third-party debt recovery agents.
- Proven work experience 3 year + as a Credit Controller, preferably within the engineering industry.
- Proficient use of Office 365 (Excel, Word, PowerPoint, Outlook).
- SAP experience and Power BI will be highly regarded.
- Construction, Services and related industries preferred.
What’s in it for you?
- Join our purpose-driven organization.
- Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture.
- Competitive salary with a discretionary annual bonus.
- Company car or allowance (for eligible roles).
- 25 days’ holiday plus bank holidays, and an annual paid volunteering day.
- Pension scheme with 6% company contribution.
- Comprehensive life assurance.
- Enhanced family leave.
- Private medical cover with a trusted provider, plus 24/7 virtual GP access.
- Employee Assistance Programme offering confidential support.
- Free eye tests and eyewear discounts.
- Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts.
We Elevate… Your Career. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler!
At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
Credit Controller in Addlestone employer: Schindler Elevator Corporation (U.S.)
Contact Detail:
Schindler Elevator Corporation (U.S.) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Addlestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Schindler or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how your skills as a Credit Controller can contribute to their mission of enhancing urban life. Tailor your answers to show you’re not just a fit for the role, but for the company culture too.
✨Tip Number 3
Practice your communication skills! Since this role involves interacting with clients and stakeholders, being clear and confident in your verbal and written communication is key. Consider mock interviews or practice sessions with friends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Schindler team and contributing to their mission.
We think you need these skills to ace Credit Controller in Addlestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience, especially in credit control and any specific achievements that align with our values at Schindler.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share your passion for enhancing quality of life and how your skills can contribute to our mission.
Showcase Your Communication Skills: Since strong communication is key, make sure your written application reflects clarity and professionalism. Use concise language and check for any typos or errors before submitting.
Apply Through Our Website: We encourage you to apply directly through our career website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Schindler Elevator Corporation (U.S.)
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of key metrics like debtor days and credit limits. Be prepared to discuss how you've successfully managed these in the past, as it shows you understand the role's core responsibilities.
✨Showcase Your Communication Skills
Strong communication is crucial for this position. Think of examples where you've effectively resolved disputes or built relationships with clients. Practise articulating these experiences clearly, as it will demonstrate your ability to foster high-quality relationships with stakeholders.
✨Familiarise Yourself with Tools
The job mentions proficiency in Office 365 and familiarity with SAP and Power BI. If you have experience with these tools, be ready to discuss specific instances where they helped you in your previous roles. If you're not familiar, consider doing a quick online tutorial to get a basic understanding.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their credit control procedures or how they handle complex disputes. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.