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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and build lasting relationships in a luxury fashion environment.
- Company: Join the iconic Maison Schiaparelli at Harrods, steeped in rich heritage and creativity.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth in luxury retail.
- Why this job: Be part of a legendary brand and share its bold style with clients every day.
- Qualifications: Experience in high-end fashion and a passion for art and styling are essential.
- Other info: Flexible hours, including weekends, with a focus on teamwork and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Elsa Schiaparelli instilled a creative spirit in 20th-century fashion with her inventive imagination and revolutionary vision on sportswear, Haute Couture, art, fragrance, and ordinary elements turned into elaborate creations. Her iconic collaborations with artists like DalĂ, Cocteau, Man Ray, and Giacometti became legendary. Nowadays, the Maison Schiaparelli cultivates this incredible heritage, offering women of the 21st-century the essence of a bold style and timeless allure.
Responsibilities
- The Senior Client Advisor will be responsible for ensuring that the client journey reflects the Maison’s rich heritage — from service excellence to client follow-up and the building of long-lasting relationships.
- Provide service excellence to every Schiaparelli client — from greeting and engagement, to creating connection, discovery moments, and lasting relationships.
- Achieve individual and team sales and clienteling targets, using available data to better understand performance and identify sales opportunities.
- Create engaging and authentic client experience, delivering a best-in‑class service to actively recruit new and existing clients.
- Develop an in‑depth knowledge and appreciation of Schiaparelli’s heritage and history, with a constant appetite for learning, and use this to convey the Maison’s legacy and vision to clients.
- Maintain a professional and immaculate presentation on the sales floor and respect guidelines regarding product display and etiquette.
- Introduce clients to new opportunities, events, and collections, and proactively work on your own client network.
- Demonstrate confidence in proposing cross‑category offers, with the ability to handle objections and provide solutions.
Requirements
- Experience in working in a high‑end fashion luxury brand.
- Proven track record in building and maintaining strong and long‑lasting relationships with clients.
- Advanced knowledge in RTW styling and wardrobe mastery.
- Ability to work varied hours/days, including weekends, and holidays as needed.
- Proven track record of effectively working within a team, contributing to ideas and supporting colleagues when needed.
Seniority level: Associate
Employment type: Full‑time
Industries: Retail, Luxury Goods and Jewelry
Senior Client Advisor - Harrods - M/W/X employer: SCHIAPARELLI
Contact Detail:
SCHIAPARELLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor - Harrods - M/W/X
✨Tip Number 1
Get to know the brand inside out! Dive deep into Schiaparelli’s history and heritage. When you walk into that interview, you want to show that you’re not just a fan of fashion, but you genuinely understand what makes Schiaparelli unique.
✨Tip Number 2
Network like a pro! Connect with people in the industry, attend events, and don’t be shy about reaching out to current employees on LinkedIn. Building relationships can open doors that a CV alone might not.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Senior Client Advisor. Think about specific examples where you’ve provided excellent service or built strong client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Schiaparelli. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Client Advisor - Harrods - M/W/X
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for art and fashion shine through! Share any experiences or stories that highlight your genuine interest in the industry, especially if they relate to luxury brands or unique styling.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in high-end fashion and client relationship management, and don’t forget to mention any relevant achievements that demonstrate your ability to provide service excellence.
Demonstrate Your Knowledge of Schiaparelli: Do a bit of homework on Schiaparelli’s heritage and vision. Mention specific elements of the brand that resonate with you in your application, showing that you’re not just applying for any job, but that you truly want to be part of the Maison’s legacy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our first UK store in Harrods!
How to prepare for a job interview at SCHIAPARELLI
✨Know Your Schiaparelli
Dive deep into the history and heritage of Schiaparelli. Familiarise yourself with Elsa's iconic collaborations and how they shaped fashion. This knowledge will not only impress your interviewers but also help you convey the brand's legacy to clients.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've built strong client relationships. Highlight how you achieved service excellence and created memorable client experiences. This is crucial for a role focused on client engagement and retention.
✨Dress to Impress
As you're applying for a position in a high-end fashion luxury brand, your presentation matters. Choose an outfit that reflects the brand's aesthetic while showcasing your personal style. This will demonstrate your understanding of fashion and your ability to represent the Maison.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview, simulating client interactions. Practice how you would greet clients, handle objections, and propose cross-category offers. This will showcase your confidence and ability to create authentic connections.
