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- Tasks: Manage client projects, ensuring smooth communication and timely delivery.
- Company: Join a dynamic team at SGK, a leader in innovative solutions.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values your input and creativity.
- Qualifications: Strong communication skills and a knack for building relationships are essential.
- Other info: This role is based in Newcastle one day a week; fully remote options available.
The predicted salary is between 36000 - 60000 £ per year.
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We\’re seeking a Client Manager with exceptional project management skills.
The Package Driver operates as the first port of call between SGK & the client, adding efficiencies to the business, providing superior technical knowledge at the source. The role is part of the “total solution”, leading client projects, aiding in right first-time results, speed to market and cost saving initiatives. They build effective relationships with client contacts. This role ensures the efficient coordination of projects from estimation to completion. The Account Manager uses an understanding of the Company\’s and the client\’s industry, business, and products to identify opportunities to sell added solutions to meet existing client needs.
JOB RESPONSIBILITIES
In this role, you will:
- Act as a central point of contact for our client, building trusted relationships and proactively representing the team in high-level meetings, projects, and initiatives.
- Identify and drive continuous improvement opportunities in processes, performance, and collaboration—ensuring we consistently exceed expectations.
- Coordinate across teams and time zones, helping the client translate goals into results, while maintaining focus on quality and client satisfaction.
- Set up projects in the client’s system, create cost estimates & PO request.
- Brief prep for studio (1st build/amends/repro) using brand/packaging knowledge.
- Query follow up/resolution.
- Managing deadlines, follow ups on pending actions/documents, escalation of issues to project owner and estimation of realistic FTPs every time target becomes at risk.
- Conducts internal pre-production meetings, lead weekly tracker/forecast meetings, managing/ coordinating ad hoc services.
- Regularly updating the clients forecast.
QUALIFICATIONS / REQUIREMENTS
You’re a natural relationship-builder, confident communicator, and problem-solver with a keen eye for detail.Experience in pre-press repro or an understanding of packaging print would be a strong advantage.
This role is based in Newcastle one day a week but fully remote will be considered.
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Client Manager employer: Schawk UK Ltd (UK105)
Contact Detail:
Schawk UK Ltd (UK105) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Familiarise yourself with the packaging print industry and pre-press repro processes. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field, especially those who have experience as Client Managers. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've built relationships and managed projects in the past. Highlighting your problem-solving skills and attention to detail will resonate well with the hiring team.
✨Tip Number 4
Research StudySmarter's values and recent projects. Being able to align your personal experiences with our mission will show that you're a great fit for the company culture.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in project management and client relations. Emphasise any previous roles where you built relationships with clients or coordinated projects, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully managed client projects or improved processes in past roles.
Highlight Relevant Skills: In your application, be sure to mention any experience you have with pre-press repro or packaging print, as this is considered a strong advantage for the role. Use keywords from the job description to align your skills with what the company is looking for.
How to prepare for a job interview at Schawk UK Ltd (UK105)
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Highlight specific projects where you successfully coordinated teams and met deadlines, as this role heavily relies on effective project management.
✨Demonstrate Relationship-Building Abilities
Since the role involves building trusted relationships with clients, think of examples where you've successfully managed client relationships. Be ready to explain how you approach communication and problem-solving with clients.
✨Understand the Industry
Familiarise yourself with the packaging print industry and any relevant trends. Showing that you have a grasp of the industry will demonstrate your commitment and ability to identify opportunities for improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenges, such as managing tight deadlines or resolving conflicts. Prepare scenarios from your past experiences that showcase your problem-solving skills and adaptability.
