At a Glance
- Tasks: Lead customer service for major retail clients and coordinate packaging artwork projects.
- Company: Dynamic reprographics and packaging artwork business with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Join a vibrant team and make an impact in the fast-paced FMCG industry.
- Qualifications: Experience in project management and strong organisational skills required.
The predicted salary is between 35000 - 45000 £ per year.
Position Summary
The Project Manager acts as the day-to-day customer service lead for a major retail client within our reprographics and packaging artwork business. This role is supplier and printer-facing and service-driven, focused on coordinating packaging artwork projects, managing pack changes and ensuring a smooth, efficient and high-quality service from brief through to final approved artwork. An understanding of FMCG packaging and print processes is essential.
Key Responsibilities
- Customer & Project Coordination
- Act as a point of contact for the AM, supplier and printer delivering a professional and responsive service
- Coordinate new and updated packaging artwork projects across the client’s brand portfolio
- Manage the end-to-end pack change process, including artwork updates, repro, proofs and approvals
- Maintain all internal systems and job status reports
- Briefing, Artwork & Approvals
- Gather accurate briefs and submit them to the production team
- Ensure all briefs are clear and concise containing all relevant information from the AM for production to work to right first time.
- Collate artwork amends and manage feedback between client and production
- Coordinate and lead Banton Handover meetings, issuing actions and minutes
- Ensure all artwork is approved by relevant client departments before final file release
- Advise on print and technical feasibility with support from internal print and technical teams
- Timeline & Issue Management
- Communicate key milestones and critical path timelines to all stakeholders
- Monitor progress and elevate risks or delays where appropriate
- Support press attendance and print sign-off when required
- Relationship & Service Management
- Build and maintain strong working relationships with client teams and print suppliers
- Always represent SGX professionally within the client environment
- Develop a strong understanding of the client’s culture and ways of working
- Identify opportunities for continuous improvement across client and internal processes
Skills & Experience
- Strong organisational and coordination skills
- Experience managing multiple packaging or artwork projects in an FMCG environment
- Good understanding of print processes and packaging materials
- High attention to detail and ability to remain calm under pressure
- Confident communicator with strong customer service skills
- Proficient in Microsoft Office
- Experience working with FMCG brands or retailers
- Willingness to work overtime when required
Personal Attributes
- Proactive and able to work independently
- Service-focused with strong empathy and listening skills
- Process-driven and solutions-oriented
- Confident working with stakeholders at all levels
- Collaborative team player with a professional presence
Project Manager in Witham employer: Schawk UK Limited
As a Project Manager at our dynamic reprographics and packaging artwork company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits, a collaborative environment, and the opportunity to work with leading FMCG brands, ensuring your contributions are valued and impactful. Join us in a location that fosters innovation and creativity, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager in Witham
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG and packaging sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle tight deadlines or manage client expectations. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you’ve successfully managed multiple projects. Highlight your attention to detail and ability to keep everything on track – it’s what sets you apart!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Project Manager in Witham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Project Manager role. Highlight your experience in managing packaging artwork projects and any relevant FMCG knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to customer service and project coordination, as we love a good story.
Show Off Your Attention to Detail:In this role, attention to detail is key. When you submit your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Schawk UK Limited
✨Know Your Packaging Inside Out
Make sure you brush up on your knowledge of FMCG packaging and print processes. Being able to discuss specific examples of projects you've managed in this area will show that you understand the nuances of the role and can hit the ground running.
✨Master the Art of Communication
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've effectively communicated project updates or managed feedback in past roles, as this will demonstrate your strong customer service skills.
✨Showcase Your Organisational Skills
Be ready to share examples of how you've successfully managed multiple projects simultaneously. Highlight any tools or methods you use to keep track of timelines and deliverables, as this will illustrate your strong organisational abilities.
✨Emphasise Relationship Building
Think about times when you've built strong relationships with clients or suppliers. Be prepared to discuss how you approach relationship management and how it has positively impacted your projects, as this is key to succeeding in this role.
