Salary: £36,564 p.a. Full-time (37 hours per week). Full year. Permanent. Based at London Road Campus but supporting all 3 campuses.
We are seeking an IT Infrastructure Technician to join our Technical Services team, supporting and maintaining the college’s IT infrastructure across all campuses.
Reporting to the IT Systems Manager, you will provide second-line support to the IT Helpdesk and help ensure the security, reliability and performance of our network, server, storage and Microsoft 365 environments.
Working with a range of technologies, including virtualisation, networking, Active Directory, backup and recovery systems, cybersecurity solutions and Microsoft 365, you will also contribute to technical projects, service improvements and the ongoing development of a secure and resilient IT service.
Key Responsibilities:
- Maintain server, storage and virtualisation infrastructure.
- Support wired and wireless networks, including switches and VLANs.
- Manage backup, recovery and business continuity systems.
- Maintain cybersecurity solutions, including firewalls and endpoint protection.
- Administer Active Directory, Microsoft Entra ID and Microsoft 365.
- Support software deployment, patch management and web filtering.
- Provide technical support to IT colleagues.
- Maintain technical documentation and contribute to service improvements
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IT Infrastructure Technician in Shrewsbury employer: SCG
Join a dynamic team as a Corporate Account Manager in Reigate, where you will not only drive business growth but also enjoy a supportive work culture that prioritises exceptional customer service. With benefits like increasing holiday entitlement, career development opportunities, and a range of employee perks including free onsite meals and gym discounts, SCG is dedicated to fostering a rewarding environment for all employees. Embrace the chance to grow your career while making a meaningful impact within a company that values integrity and community engagement.
