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- Tasks: Greet visitors and assist students with their queries at our vibrant campus.
- Company: Join SCG in Shrewsbury, a welcoming and supportive educational environment.
- Benefits: Enjoy a competitive salary and flexible part-time hours during term time.
- Other info: Work three evenings a week and enjoy a friendly team atmosphere.
- Why this job: Make a difference in students' lives while gaining valuable customer service experience.
- Qualifications: Customer service experience is a plus; education background not required.
The predicted salary is between 25159 - 25159 £ per year.
SCG in Shrewsbury is searching for a part-time front-of-house team member to handle student queries and greet visitors at the London Road campus. This role offers a salary of £25,159 per annum pro rata for 10.5 hours weekly during term time.
Candidates should possess relevant experience in customer service, but previous work in education is not required. The position involves working three evenings a week (Monday, Tuesday, and Thursday) from 4pm to 7:30pm.
Evening Front Desk & Student Services Assistant in Shrewsbury employer: SCG
Contact Detail:
SCG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Front Desk & Student Services Assistant in Shrewsbury
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a front desk assistant does, especially in a student services context. This will help you answer questions confidently during interviews.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk and how you'd handle them. Role-playing with a friend can really help you feel prepared and relaxed.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the team is like and what they value in a candidate. Plus, it shows you're genuinely interested in the position!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Evening Front Desk & Student Services Assistant in Shrewsbury
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've handled queries and provided support in the past, even if it wasn't in an educational setting.
Tailor Your Application: Take a moment to customise your application for this role. Mention why you're interested in working at SCG and how your skills align with the responsibilities of the Evening Front Desk & Student Services Assistant position.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and enthusiasm for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SCG
✨Know Your Customer Service Basics
Since this role is all about handling student queries and greeting visitors, brush up on your customer service skills. Think of examples from your past experiences where you successfully resolved issues or provided excellent service. This will show that you understand the importance of a friendly and helpful front desk presence.
✨Familiarise Yourself with the Campus
Take some time to learn about the London Road campus and its facilities. Being able to answer questions about the location or direct visitors to specific areas will demonstrate your initiative and readiness for the role. It’s a great way to impress during the interview!
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in customer service and how you handle difficult situations. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Enthusiasm for the Role
Let your passion for helping students shine through during the interview. Expressing genuine interest in supporting the educational environment can set you apart from other candidates. Remember, they’re looking for someone who will be a welcoming face at the front desk!