At a Glance
- Tasks: Be the friendly face of our front-of-house team, assisting students and visitors.
- Company: Join a vibrant educational institution with a welcoming atmosphere.
- Benefits: Part-time hours, competitive salary, and a supportive work environment.
- Other info: Flexible evening shifts, perfect for students balancing studies and work.
- Why this job: Make a difference in students' lives while gaining valuable customer service experience.
- Qualifications: Experience in a busy reception or customer-facing role is preferred.
The predicted salary is between 25159 - 25159 £ per year.
Salary: £25,159 p.a pro rata. Part‑time (10.5 hours per week). Term time. Permanent. Based at London Road campus.
This role is a pivotal part of the front‑of‑house team. You will be dealing with student queries via phone, email, and face‑to‑face, greeting visitors and evening course students, as well as offering ad hoc admin support.
You will have relevant experience of working on a busy reception or in a customer‑facing role. You do not have to have worked in education previously, but some similar experience would be beneficial.
This role covers three evenings per week as follows: Monday, Tuesday, and Thursday: London Road Campus - 4pm to 7.30pm.
Receptionist employer: SCG
Contact Detail:
SCG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a receptionist does, especially in an educational setting. This will help you answer questions confidently during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with students and visitors, being clear and friendly is key. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Network like a pro! Reach out to current or former receptionists in similar roles. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer-facing roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your front-of-house experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the receptionist role and how your background makes you a great fit. We love seeing personality, so let us know what makes you tick!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at SCG
✨Know the Role Inside Out
Make sure you understand what a receptionist does, especially in a busy environment like this one. Familiarise yourself with the job description and think about how your previous experience aligns with the responsibilities listed.
✨Practice Your Communication Skills
Since you'll be dealing with student queries and greeting visitors, practice clear and friendly communication. Consider role-playing common scenarios you might encounter, such as answering phone calls or addressing visitor inquiries.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles that highlight your customer service skills. Think of specific situations where you successfully handled difficult queries or provided exceptional support, as this will demonstrate your suitability for the role.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and how you handle stress. Prepare to discuss how you would manage multiple tasks at once, especially during busy periods, as this is crucial for a front-of-house position.