SCG Together in Hemel Hempstead is seeking an experienced Customer Success/Account Manager to support a base of 30-60 business customers, manage ongoing relationships, and drive retention.
You will identify upsell opportunities, respond to inquiries, and mentor junior team members. The role offers a competitive salary from £28,000 plus OTE and a structured training program in a busy, office-based environment.
#J-18808-Ljbffr
Senior CX Account Manager - Drive Retention & Upsell employer: SCG Together
SCG Together in Hemel Hempstead is an exceptional employer that prioritises employee growth and a collaborative work culture. With a focus on customer success, we offer comprehensive training and mentorship opportunities, ensuring that our team members thrive in their roles while enjoying a supportive environment. Our commitment to excellence in service delivery not only benefits our clients but also fosters a rewarding career path for our employees.
