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For Companies At a Glance
- Tasks: Provide on-site technical support, handle installations, and resolve IT issues.
- Company: Leading technical service provider in Edinburgh with a focus on customer satisfaction.
- Benefits: Competitive salary and numerous benefits for a rewarding work experience.
- Why this job: Join a dynamic team and enhance your IT skills while helping customers.
- Qualifications: Strong troubleshooting skills, knowledge of IT systems, and a full UK driving licence.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading technical service provider seeks a skilled Technical Support Field Engineer in Edinburgh. You will provide on-site technical support, handle installations, and resolve issues while maintaining high customer service standards.
Successful candidates should possess:
- Strong troubleshooting skills
- A good knowledge of IT systems
- A full UK driving licence
The role offers a competitive salary and numerous benefits, ensuring a rewarding work experience.
Field IT Support Engineer – On-Site Diagnostics & Install employer: SCG Together
Contact Detail:
SCG Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Support Engineer – On-Site Diagnostics & Install
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Edinburgh. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your troubleshooting skills! Prepare for interviews by practising common IT support scenarios. We want to see how you think on your feet!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it gives us a chance to see your application directly and connect with you faster.
We think you need these skills to ace Field IT Support Engineer – On-Site Diagnostics & Install
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and experience with IT systems. We want to see how your background aligns with the Field IT Support Engineer role, so don’t be shy about showcasing relevant projects or installations you've handled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch technical support and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Customer Service Skills: Since this role involves maintaining high customer service standards, make sure to include examples of how you've successfully resolved issues for clients in the past. We love seeing candidates who can blend technical know-how with great people skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SCG Together
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills and IT systems knowledge. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past. This will show that you're not just familiar with the tech, but that you can handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves maintaining high customer service standards, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your communication skills and ability to handle difficult situations with grace.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview. They might ask you to troubleshoot a common issue or explain how you would approach an installation. Practising these scenarios beforehand can help you articulate your thought process clearly.
✨Be Ready to Talk About Your Driving Experience
As a Field IT Support Engineer, having a full UK driving licence is essential. Be prepared to discuss your driving experience and how it relates to your ability to travel to various sites efficiently. This shows that you understand the logistical aspects of the job.
