Customer Experience Account Manager

Customer Experience Account Manager

Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Build strong relationships and provide exceptional support to our customers.
  • Company: Join a dynamic team in Hemel Hempstead focused on customer satisfaction.
  • Benefits: Starting salary from £28,000 plus OTE, with Monday to Friday hours.
  • Other info: Opportunity for growth in a supportive and engaging work environment.
  • Why this job: Make a real difference in customer experiences and drive retention.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 40500 - 49500 £ per year.

Location: Hemel Hempstead

Salary: From £28,000 (Depending on experience) + OTE

Hours: Monday - Friday, 9am - 5.30pm

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support.

Customer Experience Account Manager employer: SCG Together

As a Customer Experience Account Manager in Hemel Hempstead, you will thrive in a dynamic work culture that prioritises exceptional service and strong customer relationships. Our commitment to employee growth is evident through mentorship opportunities and a supportive team environment, ensuring you can develop your skills while contributing to our impressive customer retention rates. With competitive salary packages and a focus on work-life balance, we offer a rewarding career path for those looking to make a meaningful impact.

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Contact Details:

SCG Together Recruitment Team

We think you need these skills to ace Customer Experience Account Manager

Customer Relationship Management
Upselling Skills
Customer Retention Strategies
Communication Skills
Problem-Solving Skills
Team Collaboration
Time Management